2006-11-25 12:45:40 · 3 answers · asked by Chan Penhbol K 1 in Education & Reference ➔ Higher Education (University +)
http://home.att.net/~iso9k1/tqm/tqm.html#Introduction
total quality management.
The company i work for is 9001:2000
in my industry (corrosive gasses for micro chip manufacturers) the customer almost always demands it.
2006-11-25 12:50:21 · answer #1 · answered by hogie0101 4 · 0⤊ 0⤋
Total Quality Management, it refers to a style of management in a manufacturing environment that focuses on doing the job right the first time, by empowering the employees of the organization to speak up with innovative ideas, and letting everyone at the organization have a say so in the process, and process improvement which is continuous. It benefits any organization because quality sells itself. Look at how well Chrysler has done since revamping the quality aspect of it's automobiles.
2006-11-25 22:40:07 · answer #2 · answered by Teresa O 2 · 0⤊ 0⤋
Total Quality Management. In theory,people within a dept. or group work together to solve quality problems and increase production while reducing waste and costs as a team.
2006-11-25 20:50:18 · answer #3 · answered by Ralph T 7 · 0⤊ 0⤋