I just called Pizza Hut for a delivery, called the local number I call about every two weeks, I am not in Alabama...I live 3 miles from my " in the country Pizza Hut." Guess What I got an answer from a Pizza Hut Service in ALABAMA with a woman with an accent that was not from anywhere in the States. Has anyone else ever had this happen. I have been dialing this number for ten years and never had this happen. Gotta love outsourcing. I think I just ordered my pizza from someone in Bangladesh. A new one for me...Know you think this ought to be under dining...BUT I THINK IT OUGHT TO BE UNDER POLITICS. So the question is HAS THIS HAPPENED TO YOU I mean in calling what you think is in your area and gotten someone WHO HAS NO IDEA where you are calling from?
2006-11-25
10:55:47
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8 answers
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asked by
ஐAldaஐ
6
in
Politics & Government
➔ Other - Politics & Government
Oh and so you know she had to "connect" me with the number I had called to begin with. How much money can that save?
2006-11-25
10:57:10 ·
update #1
For Cavinue...no we do not live in the same country. My WE applies to all....even if you live in the Country that took my call how would you like it if WE here in American took YOUR job by having the job outsourced HERE.
2006-11-25
11:59:31 ·
update #2
That was actually for Minmi.
2006-11-25
12:00:53 ·
update #3
Yupchagee...you may not have seen the 20/20 on outsourcing calls such as this. They learn the dialect for different parts of America and speak in that dialect stating they are from AL, GA, NY etc. The people trained to take these jobs are extensively trained to "loose their accents" and speak English....next time you call one of the Major hotel chains for a reservation ask what is a good local restaurant nearby, suddenly they will admit they are not in that state. If you ask what state they are in...when they make one up, simply ask oh really do you have a "Pizza Hut" or any other American known chain nereby and they will not know.
2006-11-27
11:32:09 ·
update #4