How can I remove trojan-spy.win32@mx from my laptop?

Question

I got a virus called trojan-spy.win32@mx. And I used AVG Anti-spyware 7.5 to eliminate it. But no matter how many times I did the scan it still exists. It's very very annoying cuz it's popping up every 5 seconds. it's also called cyberlog.x or cyberblog.x. Please somebody could help me?

Answer 1

.
Run AVAST, do a THROUGH scan;
it will find it and let you DELETE it.
Then leave AVAST running all the time. It takes little memory, and will protect you constantly. While running, It does not allow the culprits to download, and will warn you, and give you the choice to DELETE. Say yes.


I've been happy for the last 3 years with two GREAT and FREE
tools for keeping your home pc free of virus' and mal-ware:

AVAST
The Home version is free, with free Registration
and free updates too.

http://www.avast.com/eng/avast_4_home.html


AD-AWARE
For catching non-virus spyware:
Frequently run Ad-aware too. If you don't have that program, get it free from Ad-aware.com

http://www.download.com/3000-2144-10045910.html

Download them, run them, and you will join my happy group of folks that are using these great tools.

Happy2Help :)

Answer 2

Hi there,

MANUAL REMOVAL:

1. Temporarily disable System Restore (Windows Me/XP). [how to]

2. Download Free Ewido Antispyware and save it to a desired location.

3. After downloading, browse where the file was saved and double click to install it.

4. After installation, connect to internet and download all necessary updates.



5. Download SmitfraudFix (by S!Ri) and save it to a desired location. This will be in ZIP File.

6. Extract all the files to your Desktop, it will create a folder SmitfraudFix

Note: When extracting or executing, some files might be detected as Potential Threat or Harmful Script. Please disable AntiVirus or Any Script Blocking Software temporarily. It may harm or make the Fix incomplete.



7. Reboot your computer in SafeMode [how to]

8. Run Ewido and do a thorough scan. Delete all infected files.

9. Close Ewido and other open Applications.

10. Browse the folder SmitfraudFix on your Desktop and double-click on smitfraudfix.cmd

11. "Enter your Choice: (1,2,3,4,L,Q):" Press no. 2 on your keyboard to select Option 2

12. Wait for the process to finish.

13. If prompted for: Registry cleaning - Do you want to clean the registry? Press Y, as Yes

14. It will check if your wininet.dll file is damaged, if so it will ask you to Replace Infected File? Press Y as Yes and hit Enter


15. If it prompts you to Reboot your computer, Please do so.

16. After reboot, download and scan with CCleaner (Standard Build Only).

>> ***Trojan-Spy.Win32@mx procedures requires technical know-how on computer troubleshooting. It is better to consult your LAN Administrator or Technical Persons to avoid additional damage on your computer if modifications on Services and Registry have to be done.**


For more info please check here:
http://www.precisesecurity.com/adware-spy/aw-tswm.htm

Hope this helps...

Arash Shirali...

Answer 3

nicely as according to as my wisdom Your domicile windows Defender notified you that it grew to become into cleansing if up:) and after 10 sec you examine on your quarantined that there grew to become right into a trojan domicile nicely you antivirus is right i will make it easier to recognize this solutions that Any Antivirus say Avast ; AVG ; Macafee ; Avara; Panda and different whilst the virus say Trojan hourse ; Rootkit ; Autorun caught rapidly on information superhighway via Any antivirus it in basic terms flow that virus to Vault i.e. Quarantined your Windown Defender save you from Virus that it finished the dazzling job via Default and antivirus flow the information superhighway cought virus to Vault you could substitute the putting I even have experince for the reason that final 6 years you need to use Avast loose or AVG loose great element approximately Avast is information superhighway protection and Boot test and Avg has stable information superhighway Secuity or purchase licence Antivirus for a 12 months do not forget approximately to Everytime replace your guy or woman antivirus

Answer 4

use AVG in safe mode.

For Windows XP

If the computer is running it is best to shut down Windows and then turn off the power.

Begin by first clicking on the Start Button and then click on Turn Off Computer.

Now click on the Turn Off red colored icon to shut down your computer system.

It is best to wait between 15 to 30 seconds before you turn your system back on.

Turn on your computer and start tapping the F8 key on your keyboard.

Some Computers may display a keyboard error message if you begin tapping F8 too quickly.

Restart your computer again and begin tapping the F8 key a brief second or two later.

When the Windows Advanced Options Menu appears, Choose the Safe Mode option and hit Enter.

Windows will now boot your computer up in Safe Mode.

Answer 5

If antivirus and spyware remover software does not work, you can try to restore the computer to an older working configuartion. Detailed instructions are posted at http://fixit.in/systemrestore.html

Answer 6

Try the symantec site

Answer 7

Try the symantec site

Answer 8

Try System Mechanic 6 ... should do the trick!