hey, nid help from you guys...?

Question

do you know the attitudes that a front office personnel must possess? can you give me some examples??

Answer 1

how is it that you spelled "personnel" and "examples" correctly, but you misspelled "need"???
front office personnel need to have tons of people skills. they ought to be friendly, to know a lot about the building and where all the supplies are, and they ought to be willing to help out others in a pinch.

Answer 2

Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work.

Participate in all departmental meetings to obtain and disseminate pertinent information

Responsible for scheduling of all Front Office personnel.

Manage payroll and control costs using Labor Standards.

Manage corporate airline mileage program and marketing promotions that involve the Front Office.

Ensure that staff adheres to all credit/cash policies and procedures to reduce bad debts and rebates. Perform quality audits and take corrective action when appropriate.
http://www.hotelresource.com/career-detail-id-72338.html
http://www.interviewstrategies.com/interview-questions-secretary.html

Answer 3

All I can say is detachment, an almost could care less attitude about criticism about your company (someone who is not ruffled when customers complain about your company). Maybe someone with great empathy who can seem to take the customer's side, so that the customer feels they have an inside track to the company.

Answer 4

I'd say you need to be friendly, courteous, trustworthy, knowlegable, and personally tidy.