How much does SKY charge for direct collection costs?

Question

I had Sky installed on Monday and because their customer service is rubbish I am going to cancel. I have 8 days to cancel under the cooling off period but they may charge for uplifting the equipment. Does anyone know how much this is?

Bye the way this a free phone number for Sky in case you need it....0800 051 2595.It works at the moment until they eventually remove it.

Answer 1

I just cancelled from SKY too just the other day which doesnt come into effect until mid december *roll eyes* and they plan on taking one more payment *sigh*

I think I read somewhere about 100 pounds having to be paid up for something dunno if it is cancellation fee.

Yes Sky is a rip off customer service is crappy, for months my set box been making a high pitched squeeking sound making viewing annoying rather than pleasurable, and it all started when I couldnt afford the cover or whatever that u get free for a year. But like one mentioned, I doubt the other services are any better and I might have to jon them again in the future.

Your best bet is to call them and ask str8 up, or better yet check their website or do a search coz the phone lines all automated these days. But use the phone if the site doesnt help. Hope I helped ya a bit!

Answer 2

I've had Sky for many many years, never really had a problem, customer services is bad, but if you get a half sensible consultant then they are very quick to get your problem sorted.

I would say stay with them, the alternative is cable and they are complete rubbish.

Answer 3

no sorry but we had trouble with sky too, they have just phoned us to say we owe 133 pound, we have not had sky for over 3 years, & we were paid up to date !!!!!!!!!!