A friend gave me a desktop computer and when I try to connect my cable modem into the new computer, the computer says "cannot find/read modem." The modem was on and everything was working fine. I am still able to get online using my laptop so I know it's not a problem with the modem. Why is the new computer unable to find/read the modem. What could I do to try and fix the problem?
2006-11-21 11:58:51 · 5 answers · asked by bosnjgal 3 in Computers & Internet ➔ Hardware ➔ Desktops
sounds like a driver issue ..try downloading the latest drivers to your laptop and transfer and install them on the desktop
2006-11-21 12:01:56 · answer #1 · answered by deadkelly_1 6 · 0⤊ 0⤋
Make sure your plugging it into the Ethernet Modem not the phone line modem..thats what it sounds like to me and theres my 2 cents...good luck!
2006-11-21 12:08:06 · answer #2 · answered by Steelr 4 · 0⤊ 1⤋
Go to Control Panel -> System
Click Hardware Tab -> Device Manager
Look for Network Adapters, click the plus symbol to expand.
If you don't see anything under network adapters or see a yellow exclaimation mark, the network card is bad.
2006-11-21 12:07:31 · answer #3 · answered by adkfieldhockey 1 · 0⤊ 0⤋
The modem needs to be turn on at the same time you turn on your computer, otherwise it will not find it.
If you forgot to turn it on, all you need to do is re-boot your computer with the modem turned on.
2006-11-21 12:09:32 · answer #4 · answered by Aussies-Online 5 · 0⤊ 1⤋
might need a new ethernet card
2006-11-21 12:01:52 · answer #5 · answered by Slappin 3 · 0⤊ 1⤋