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i put the cd rom in the computer when it said "insert the cd".then it said "we can't install it because the wizard can't find the necessary software

2006-11-21 11:46:00 · 6 answers · asked by samiya 1 in Computers & Internet Other - Computers

6 answers

You might try visiting the website for the manufacturer of your printer, download the driver for your particular printer, and install it.

2006-11-21 11:52:11 · answer #1 · answered by Jolly 7 · 0 0

Either your Printer Software CD got corrupted or u are using wrong CD. You can get the replacement CD from the manufacturer. You can also download the printer"s Driver from the Manufacturer's Website.

2006-11-21 11:59:06 · answer #2 · answered by nsamwan 3 · 0 0

When I get a new printer I always go to the printer manufature site to download the most current driver. Just select the model of your printer and operating system of your pc and download the appropriete driver. Download the driver to a save file and then install it. You should be able to install your printer. Hope this helps.

2006-11-21 12:04:43 · answer #3 · answered by Jose G 1 · 0 0

Just put your CD into the drive, if it auto plays start the install. If it does'nt, double click my computer and right click on the drive you put the CD in,then click explore, look for the install or exe. file and double click that. This should start your software installation. I hope this is of some help. "PEACE"

2006-11-21 11:58:25 · answer #4 · answered by dj viper 4 · 0 0

Can you install it as a generic printer? An HP Laserjet III? An IBM Proprinter?

2006-11-21 11:51:44 · answer #5 · answered by sethsdadiam 5 · 0 0

browse the cd contents in "my computer" and look for any and all "setup.exe" files or "install.exe"

2006-11-21 11:50:06 · answer #6 · answered by cstevensbaumann@sbcglobal.net 4 · 0 0

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