My friends laptop is having problems going online!?

Question

A friend of mine has a Laptop, only 6 months old, she sets the laptop up with the power adapter going from a power socket from the wall to her laptop and she also plugs in her phone line into the internal modem, at this stage she does not even have to power up the laptop or even turn the switch on at the wall and this is what happens : she went to pick up her phone and its making a large buzzing sound, she then can unplug the power adapter from the wall to the laptop and just run it off the battery and there is no buzzing sound over the phone. what is wrong with it?

thanks mike, but we already though about, we had the power adapter tested and it works ok and we also tried 3 other power adapter's and it did the same thing. we also tried setting it up at her house ,my house and at my work, still same thing.

Answer 1

There is obviously a short circuit somewhere inside the laptop. If it is that new, send it in for repair.

Answer 2

Sounds to me like the AC Adapter is creating interferance on the phone line. This can be fixed by picking up a cheap RF filter from Radio Shack.

Answer 3

you're able to desire to have a restoration Disk that got here including your computing gadget. in basic terms positioned it in the strain, turn your computing gadget off with the disk in the strain. Then turn your computing gadget on. it could start up booting up going rapidly into the restoration mode after which you would be on the spot what to do. If this would not artwork, in basic terms take it to a working laptop or computing gadget save. they'll direct you the place to take it or they'll take it. should not be too plenty to dumping it and commencing over like it grew to become into once you obtain it. i've got had my computing gadget dumped a pair of circumstances using virus like your speaking approximately.

Answer 4

If it's not from interference, did you try to manual change the network frequency for the phone?