I just posted my question...but I need more help.?

Question

My computer keeps beeping and when I am on a website the page will start to scroll up and really fast to the point that I can't click on anything. Also it will take me out of a website and direct me to anohter page...what do i do?

I have mcafee and xoftspy running and neither program is detecting anything but I am still having problems. I already restored the computer the other day and I am still having problems.

I started having this problem before i restored the computer thinking that i was going to get rid of the problem and i ran xoftspy and mcafee and they didnt detect anything.

Answer 1

Sounds like a browser hijack. System Restore is useless with malicious software - it actually re-installs it, becaue all the restore points get infected.

Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run your anti virus and anti spyware in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.

Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it. All the following programs are free for personal use;

You need to install one firewall.
The Windows firewall doesn't stop malware on your pc from dialling out.
http://www.zonelabs.com Zone Alarm firewall
http://www.comodogroup.com/ - Comodo security suite.

You need to install one anti virus;
http://free.grisoft.com/freeweb.php/doc/2/ -AVG anti virus or
http://www.avast.com - Avast Antivirus

You need all three anti spyware programs;
http://www.ewido.net - AVG(Ewido) anti trojan.
http://www.lavasoft.com - Ad-Aware SE Personal anti adware
http://www.safer-networking.org - Spybot Search and Destroy anti spyware

And these are useful utilities;
Shields Up security site;
https://www.grc.com - check your firewall works
http://www.grc.com/optout.htm - grc anti spyware program and info.

http://www.mozilla.com/ Firefox web browser and Thunderbird e-mail program.
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.

http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.
http://www.ccleaner.com Cr*pcleaner Registry cleaner and privacy tool
http://www.mailwasher.net/ -spam filter
Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com
Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com
http://www.siteadvisor.com -MacAffee Site Advisor warns about malware on sites you are about to visit.
http://www.sys-shield.com - AbsoluteShield File Shredder
http://heidi.ie/eraser - Eraser file shredder
http://www.softpedia.com/get/Antivirus/Lavasoft-ARIES-Rootkit-Remover.shtml - Aries Rootkit remover.

Remember to update and run all of you anti malware programs at least once a week.

Answer 2

If your being taken to another page then you have a virus. If this has just starated in the last few days and you have the option then you can try doing a 'system restore'. Roll your computer back to before you had the problem, restore it and see it that helps. Otherwise its a matter of running as many virus checkers, spy checkers etc until one of them can clean the system.

Answer 3

Sounds like you have a browser hijacker.
Download "Spybot Search and Destroy" install it - Reboot into Safe mode,open and run Spybot and see if that finds the bug*** -should do!
Do not be surprised if your other security does not pick anything up as none are 100%.
You may have to turn off system restore to make sure you get em all - remember to switch it back on again and set a restore point once you have scanned and rebooted.

Answer 4

Scan for viruses and spyware adware stop using the net until you have sorted the problem. Also look at the various Browsers to stop it from going to the website it has programed into your PC

Answer 5

If that happened after the restore, UN do the restore.

Answer 6

get in contact with the company of the computer

Answer 7

Run your spyware and antivirus programms and also defrag. It might help.

Answer 8

spie ware is doing these things get spy bot (free in net) and kill the spys...