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my slave drive worked for 2 days after i reformatted the computer and installed a new mobo and cpu. it clicks now. isnt recognized and i have so much money and time invested on the files in there. what should i do? send it to western digital without a recepit? i registered it when i got it. im clueless.

2006-11-20 03:49:28 · 7 answers · asked by aligrespeq 3 in Computers & Internet Hardware Other - Hardware

i know to take it in and get serviced. thats a given answer but... have you done anything o get it to work yourselves?

2006-11-20 03:50:11 · update #1

i cant reformat if it wont recognize the drive even exists

2006-11-20 03:52:35 · update #2

7 answers

go to wd website and type in the ser# to see if its still under warranty if it is get a rma and return it

2006-11-20 03:52:40 · answer #1 · answered by bsmith13421 6 · 0 0

All HD's make some noise, even the so called ultra silent drives, but it's the kind of noise you have to keep an ear to. As you stated, it's when you are sitting in a very quiet room, which means if there was music or TV you would more then likely not hear it at all. When the drive is active (accessed) it will make what sounds like quick pulses of ticking. It should speed up and slow down according to what it is accessing. All very normal. What is not normal is clicking or more of a clanking/rattle (again with the noises) that is irregular and louder. You may notice slower file transfer speeds and overall poor performance as well (hard to judge as you stated it's very new and you have little to go by). If it makes you uneasy do one of two things...Make sure you are backing up all your data, let it ride, and play wait and see. You could also return it to the dealer, see if they have the same LT on display, and have them/you take a listen. Lastly, if it's that new, and you have very little data stored, and are going nuts w/fear...just exchange it for piece of mind. My personal opinion is that it is fine and will serve you well. It is however not my data I'm playing with. Good Luck!!!

2016-05-21 22:30:46 · answer #2 · answered by Anonymous · 0 0

Generally, when a drive starts making that kind of noise, and it isn't being detected anymore, that means the read/write head(s) on the hard drive have failed. The amount of space between the read/write head and the platter is so minute, that a smoke particle can cause it to crash. This is why hard drives are constructed in clean rooms.

One thing you can try is putting the hard drive in a ziplock bag, and then put it in your freezer for 24 hours (the ziplock back is to prevent and moisture due to condensation to get into the drive). After 24 hours, quickly take the drive out, reconnect it to the computer, and try to get as much of the data off of it as possible, before it warms back up (hard drives get warm due to friction of the moving parts)

If you still can't get it to work, and you have data that you really want to save, you may try contacting WD for a warranty RMA (if it's still under warranty, that is) and also ask them if they have any data recovery services that they offer. If the data isn't that important, just have them replace the drive. Good Luck!!!

2006-11-20 04:32:46 · answer #3 · answered by ne0m1c 2 · 0 0

Put it in a plastic bag, take out all the air you can comfortably, seal it and keep in the freezer.

If possible, highly air condition the room your computer is in to remove the least humidity.

Take the drive out of the freezer after an hour of cooling and bring it into the room quickly with the plastic bag still on.

Remove it from the plastic bag, wrap a dry towel around it (touching the circuitry) and connect to the computer to quickly claim all your files.

This is a well known, robust and an accepted method. Trust me. Search for it if you'd like to!

2006-11-20 04:03:17 · answer #4 · answered by Anonymous · 0 0

I heard one way to do it is put the Hard drive in the freezer for a few hours. This might get the drive would work for a few minutes so be ready to back up any information to something else

2006-11-20 05:26:48 · answer #5 · answered by whitewolf133 1 · 0 0

I have never get it to work after the hard drive die from clicking. You are screwed. Get a new one.

2006-11-20 03:57:00 · answer #6 · answered by Bruce__MA 5 · 0 0

reformat it and the set up the partitions in 4 gig increments.

2006-11-20 03:51:25 · answer #7 · answered by xerocs 5 · 0 1

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