My daughter sent two parcels to be delivered the next day [saturday] and we've just found out one parcel is in London, somewhere in the depot, and the other one got delivered to a toyshop this morning in our town. She sent the parcels to an address in Bucks [we live in Wales]. These parcels cost about £20 to send and Parcel force started to shout at me, as if its my fault the parcels are off on an adventure of travel! Have spent all afternoon trying to sort it out. And do Parcel Force employ anyone who can speak clear English? Sory about this, just felt like shouting at somebody. Might go the pub.
2006-11-20 02:53:29 · 10 answers · asked by PATRICIA L 3 in Local Businesses ➔ Other - Local Businesses
I know exactly how you feel i once ordered from a beauty product firm, and had to keep checking with them to see if they had sent it out - this went on for over a fortnight until i phoned parcel force and as you say it is hard to find anyone with half a brain -- but after many arguements with them they decided to check all the parcels there was mine right at the bottom of a stack -- weeks overdue and rather squashed but fortunately the contents were ok,, in the end the firm it was orderd off of decided to give them a real telling off and parcel force offered to pay for half of the cost, OK GO AHEAD AND SCREAM WILL MAKE YOU FEEL MUCH BETTERA AND CHEAPER THAN DRINK.
2006-11-20 03:02:44 · answer #1 · answered by Dazzle 3 · 0⤊ 0⤋
They are the worst delivery service in the world!! Had similar experience where my parcel travelled up and down the country 4 times before it made it anywhere near my address. They're useless!!
2006-11-20 10:57:12 · answer #2 · answered by zanoshi 3 · 0⤊ 0⤋
Sounds as if you were sold the wrong service to begin with, it is very unusual to use Parcelforce for a Saturday delivery and the price you mention doesn't sound right. If you took them to a Post Office then take it up with their customer services line rather than Parcelforce's- you will probably get more joy.
2006-11-20 11:01:25 · answer #3 · answered by annie 6 · 0⤊ 0⤋
They are pretty crap..have seen how they chuck stuff into their vans; probably the ones saying 'handle with care'. I hope you complain about the prat that shouted at you; too many people get away with things like that...Now go to the pub..
2006-11-20 10:58:44 · answer #4 · answered by madfairy 4 · 0⤊ 0⤋
Their nickname is PARCEL FARCE Nuff said!
If you send anything in the future use these
http://www.parcel2go.com/global_sites.asp
2006-11-20 10:55:47 · answer #5 · answered by Sir Sidney Snot 6 · 0⤊ 0⤋
Hi,
There are many options. You can use the cheapest one. DHL is a good name also.
2014-07-20 00:12:36 · answer #6 · answered by ? 2 · 0⤊ 0⤋
i had a parcel from them took 4 weeks to arrive at my house, when it did arrive it wasnt in the origional packaging and had stolen mobile phone boxes and sim cards in it, i reported it to parcel force who did-NOTHING, so i reported it to the police who also did-NOTHING!!
2006-11-20 11:02:43 · answer #7 · answered by angel 4 · 0⤊ 0⤋
I work in the industry, and have found that DHL have the fastest service, but you pay a premium
2014-07-17 04:49:07 · answer #8 · answered by ? 1 · 0⤊ 0⤋
I must say I've never had any trouble with them, just our old postmen. that's royal mail all over now.
I think i'd go to the pub too.
2006-11-20 10:57:05 · answer #9 · answered by Anonymous · 0⤊ 0⤋
That is awful, I hope you complain about this terrible service!
2006-11-23 07:00:07 · answer #10 · answered by Drop a heart, break a name 3 · 0⤊ 0⤋