i have a 3 yr old and have been given a council property. had no heat or hot water as gas board havent come to change meter have contacted them by phone letter and email. only one reply by phone waited 6 hours engineer never came. Anyone know who or where i complain to?
2006-11-18 09:32:44 · 12 answers · asked by princess s 2 in Home & Garden ➔ Maintenance & Repairs
Try in the first instance:
http://www.house.co.uk/cgi-bin/house/house/containers/journeyRedirect.jsp?BV_SessionID=HHHH1089130125.1163890076HHHH&BV_EngineID=cccfaddjgkfmhfkcefecfngdfhidflo.0&channelId=/House&_txtJourneyKey=contactUs_complaint&contactUsSubject=complaint&reload=true&_txtJourneyStep=0&_txtDeepLinkURL=http%3a%2f%2fwww.house.co.uk%2ffeedback&com.broadvision.session.new=Yes
2006-11-18 09:49:02 · answer #1 · answered by Nutcracker 3 · 0⤊ 0⤋
If you are in a Council property then you need to contact the Housing Department of your local Council. They are responsible as landlords. Tell them you need heating urgently. If they don't sort you out quickly, complain to your local newspaper without delay. Good luck.
2006-11-18 09:48:22 · answer #2 · answered by Sandee 5 · 0⤊ 0⤋
you need to flow to the voters advice if British gas's very own lawsuits concepts have not solved this. they could resolve it and have attorneys who supplies you help to take action in case you may desire to. Your new provider ought to have closed the entire element with British gas. Years in the past I moved residing house and set up and new account with British gas and that they did no longer invoice me for over a year, I only could no longer get them to deliver a invoice no remember what i attempted. i turn into conscious of a transforming into invoice that they simply does no longer enable me pay. ultimately voters advice mentioned they hadn't finished the substitute over suitable, yet i won't be able to bear in mind what the type turn into referred to as that I had to specifically ask for hence as to end it myself. British gas have been no help in any respect, it turn into all looked after interior of days of going to CAB, so so you might ask them. i think of you in addition to could could desire to verify out the prospect that your unique contract had a clause that meant you owed them money till the a date reported because of the fact the top of the contract. i be conscious of IP carriers do this. there is likewise the prospect that the metres are being rented from them. i do no longer use them to any extent further, luckily.
2016-12-29 05:00:26 · answer #3 · answered by boynton 3 · 0⤊ 0⤋
If your in council property you should complain through your housing office, they should arrange your repairs for you.
2006-11-18 09:43:40 · answer #4 · answered by april 3 · 0⤊ 0⤋
Have a look at the small print on the back of their bills - they all tell you where to complain!
2006-11-18 09:35:40 · answer #5 · answered by Anonymous · 0⤊ 0⤋
I don't have idea - British Gas form me is oil company and gas to car.
2006-11-18 09:46:46 · answer #6 · answered by Freesia 5 · 0⤊ 0⤋
you have to complain to ofgem you'll find it in yellow pages they're there governing body you have tried switching the meter on though yeah? its a red handle.
2006-11-18 09:38:26 · answer #7 · answered by WONKEYTOES 1 · 1⤊ 0⤋
I thank my lucky stars I don't have gas. Try OFTEL, go to their website and have a look, i'm sure that's who you complain too. GOOD LUCK ! I think you'll need it !!!!
2006-11-18 09:41:58 · answer #8 · answered by angelswings 3 · 0⤊ 0⤋
DIAL 666
and ask for the Anti Christ
2006-11-18 09:36:57 · answer #9 · answered by Anonymous · 0⤊ 0⤋
go to watchdog !!!! british gas has the worst complaints out of any other company in the UK
2006-11-18 09:35:05 · answer #10 · answered by mrqprfc 2 · 1⤊ 0⤋