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8 answers

Oh wonderful Dell computers and their "Resource" cd. I have run into many problems like this while doing re-installs for customers.

First make sure you have connection to the internet. It might be hard with your screen at 600 X 480 resolution. Make sure service pack 2 is installed through Windows Update.

Once that is complete, right click on My Computer then click on properties. Your System Properties window pops up. Click on the Hardware Tab, then click on Device Manager. Here you will find all of your hardware on your computer.

Find your Display Adapter and click on the + sign to expand it. Then right click on the display adapter and click Update Driver...

Follow the wizard and let Windows search online for the driver. Sometimes this takes a while, but eventually Windows will find the correct driver and install it.

After a restart ??probably??, right click anywhere on the desktop to go to the display properties. Go change your settings from 600 X 480 to something higher to make the screen look better.

After that, you should go back to the Device Manager and make sure there are no yellow circles with exclamation marks on other devices. If there are, right click on the device and Update Driver again like the Display adapter. Then you should be all right.

The reason I say you should have service pack 2 installed is that in service pack 1, I don't think Windows would look for the driver online or I didn't have any luck with it.

If you don't have connection to the Internet, check your Device Manager to make sure your network adapter is installed. I have run into situations when Windows would not install the network adapter for older system. Then you have to do some research and find the right driver on the Resource CD provided by Dell. Once you find the right driver and install it, then you can get connected and start the process from the beginning.

TIP: Once you get your system re-installed they way you like it, get a software program such as Acronis True Image and make an image of the hard drive to a set of CDs/DVDs or external hard drive. When disaster occurs again, just re-image the drive back to your original state with your disks!

Hope this helps!

2006-11-18 11:05:33 · answer #1 · answered by Shawn M 2 · 0 0

Go to start... settings....control panel...display, settings. There you can set what ever screen resolution you want in the lower left corner. However, I don't know what resolution you need or want nor do I know what operating system you are using and the quality of graphics card ability!
Your best bet is to set it @ 800x600 set color first try@ 256, if this does not look good, then go back and set it to 16bit, if this not good, then set at TRUE COLOR...if you system will handle it, you should use 32 bit!!
Hope this helps

2006-11-18 09:09:28 · answer #2 · answered by Anonymous · 0 0

First I would check their web page for video (and other) drivers that might somehow been missed.

If that fails, you need to call Dell customer support and ask them - you will need to know things like your computer model, as well as the model of the display/monitor you are using. They should be able to resolve the issue in one way or another.

-dh

2006-11-18 09:02:17 · answer #3 · answered by delicateharmony 5 · 0 0

Have you installed the XP over the old one? I mean the over-installation. It might have installed the default adapter drivers then. Have you installed the Display Adapter Drivers again? Do install them along with your Main board drivers. It might fix the problem.

2016-05-22 01:30:26 · answer #4 · answered by Anonymous · 0 0

install the correct video driver...dell sucks eggs at customer service and could care less if you have the correct info or not. identify the drivers by the board numbers from the manufacturer...please note..most dell boards are infact intel.

2006-11-18 08:55:34 · answer #5 · answered by koalatcomics 7 · 0 1

You don't have the video driver installed. Dell.com will let you download that and the other drivers you need.

2006-11-18 13:23:54 · answer #6 · answered by Nomadd 7 · 0 0

install the video driver

2006-11-18 08:52:00 · answer #7 · answered by spankdis 5 · 0 0

get a new onee?

2006-11-18 08:51:46 · answer #8 · answered by lasvegasguy 2 · 0 1

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