ok...my mother in law has a virus on her computer and i know how to get rid of it...but in order to do that i have to go to ctrl+alt+delete ....but when I does ctrl+alt+delete it says "task manage has be denied access by the administrator"...but what i dont get is...she is the admin. !! so how do i change it so i can get into ctrl+alt+delete...or task manager whatever it's called!!!!
2006-11-18 08:21:17 · 11 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
Thanx a bunch nice people!! I had a virus on my computer and in oreder to remove if i had to end the process and then delete it...so thats how i know i need to get into the processes!!!!!
2006-11-18 12:03:12 · update #1
do onething........first go to user account.create another account ...set that as an administrator.......now log off......now u r the administrator .........delete the old account or change that account in to limited accounted..........definitely it solves ur problem.........
2006-11-18 08:35:14 · answer #1 · answered by vinothan 2 · 0⤊ 0⤋
The virus may have switched that ability off or changed an intruder into administrator.. I had a virus on my computer and it switched off the "show hidden files" in my explorer tools.
If you have virus removal software, go into safemode and then use the virus remover to remove it. Just stopping a program with a taskmanger doesn't mean it won't make it go to another subroutine.
With safemode, I believe even the task manager is available.
2006-11-18 16:25:53 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Forget ctrl+alt+delete. Go to the Trend Micro site. It will do a free online complete virus scan and remove the problem. It will take quite a while because it is very thorough. But it's great.
http://housecall.trendmicro.com/
Happy Thanksgiving!
2006-11-18 16:24:41 · answer #3 · answered by love2travel 7 · 0⤊ 1⤋
Virus? One way to get to task manager is to right click the task bar and click on task manager. Is the virus on some kind of application? but the simplest way to check is to boot in safe mode and see whats working or not working. And if all else fails theres always system restore.
2006-11-18 16:27:35 · answer #4 · answered by b_chaotic 2 · 0⤊ 0⤋
If you can not delete, I suggest that you try to carryout system restore to a day previous to the day when there was no virus. The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
2006-11-21 07:25:07 · answer #5 · answered by RICH 3 · 0⤊ 0⤋
Don't. Just use an anti-virus. Stopping it in task manager only stops it for that session, ie, that period that the PC is on, it will load again on reboot if you don't remove it using an anti-virus.
2006-11-18 16:24:40 · answer #6 · answered by Anonymous · 1⤊ 0⤋
delete the virus http://bartman1.blogspot.com/ this site tells how without using the ctrl+alt+del keys
2006-11-18 16:23:56 · answer #7 · answered by spankdis 5 · 1⤊ 0⤋
If your computer is not working properly while you are working on it, it could be a problem with device drivers, hardware or software.
Detailed instructions at http://tinyurl.com/yk5zpr
2006-11-19 17:10:16 · answer #8 · answered by Anonymous · 0⤊ 0⤋
it sounds like she needs to get in there as she must of put passwords or other info so only she could change any default settings.
2006-11-18 16:23:56 · answer #9 · answered by george 2 6 · 0⤊ 0⤋
stacey...if u try this step by step instructions...using the 2 programs i recommend...then u should be ok.......
first off...u will want to download and install..then update this program......the other one is a active online virus scanner by bitdefender
http://www.superantispyware.com/superant...now that u have what u need....lets clean the pc first
go to start..run..type in msconfig.....press ok...new window...press start up..select disable all.press apply..press ok
go to start..run..type in prefetch in new window in top left corner..select edit..select all..press delete.......yes..delete all...
go to start..all programs..system tools..disc clean up..select c drive..after it has finished analyzing..check all the boxes..press ok..when it has finished cleaning..it will disappear...
now go to start..control panel...folder options.....view...u will see a option that says "show all hidden files and folders"..check that..press apply..press ok.....
ok....now we need to go into safe mode....turn off ur computer.....as soon as u turn it back on...u have to press f8 repeatedly until u see a screen that shows u several different options.....u need to enter the option " safe mode" use the arrow keys on keyboard to scrool to it..then press enter...after u afew moments..u will see log on as.....admin or user....select user....after that u will see ur desktop......now open antispyware..( please update this b4 going into safe mode)..click scan my computer....select full or complete system scan.....then press next..it might take ahour or so..after it has finished..remove what ever it finds...now close superantispyware....
go to start.run..type in...%temp%...press ok..new window..go to edit.select all..press delete..tes..delete all....
go to start..control panel...folder options.....view...click reset to default..press apply..press ok...
now restart your computer...u will see a pop up from system configuration...put a check mark in the little box..press ok
now go here and run a scan for viruses with this bitdefender scan
http://www.bitdefender.com/site/home/
2006-11-18 16:26:55 · answer #10 · answered by big_chris_fool 3 · 0⤊ 1⤋