On May 10 I had what was supposed to be a brand new Whirlaway 984 garbage disposal installed by a professional plumber. It has a 10 year warranty. After 6 months a piece broke off and it doesn't work anymore. The piece is very rusty. Does new equipment like this rust that fast? My concern is this: Was an "old/used" garbage disposal installed and I paid for a new one? This would be consumer fraud, if that is the case. Or is it common for garbage disposal parts to rust that fast?
2006-11-17 03:31:38 · 1 answers · asked by Concerned Consumer 1 in Home & Garden ➔ Maintenance & Repairs
Did you actually see the new disposal and then see it put in. I installed about a thousand of these and know of people in the business that would take an old one out and put it in a rental unit. A new one was put in a house for sale.
Or, ask the plumber back, show him what you found, if you have a ten year warranty, get another one. Keep the B.B.B. on the line though.
2006-11-17 05:21:02 · answer #1 · answered by cowboydoc 7 · 1⤊ 0⤋