gas hot water heater...the pilot went out and won't relight. i can't even get the pilot to light with burning

Question

My furnace is also gas and it is working so it isn't the gas companys fault. It seems like no gas is reaching the burner

Answer 1

If you cannot even get it to light then the gas flow is blocked. I have had some pilot tubes clog up with residue and they just needed a small wire brush applied to it and I had some where it was the gas valve itself that was bad. Disconnect the pilot tube from the gas valve and press the red button with it in pilot position if you get gas out of it it is the pilot tube. If none comes out then you need to loosen the main line to the gas valve and see if you have gas pressure if you do its the gas valve. If you dont the problem is further up the line. Good luck.

Answer 2

I've been installing and repairing these things for the last 35 years, and the newer, (4-5 years old), units with the sealed pilot areas are a real pain. The piezo igniters do occasionally go bad, but as Ed said, they don't always spark on every push and they are incredibly hard to see when you have to bend over so far to look thru that little window. I'd try it again, making sure to follow the lighting procedure carefully and if you simply can't get it to lite, Dean is correct. You can take the metal plate with the window off the tank and lite it manually. I use a butane match, like the ones you use to lite a BBQ. They have a good long reach and usually a good flame which will lite the cavity and let you see where the pilot is. Once you have the pilot relit, reinstall the plate before turning the main valve on and the thermostat up. The manufacturer of this unit will not send someone out to repair it under warranty for such a small thing. What they will do is to send you a part and you'll have to find someone to install it. And lastly, for both of the Joe's, you guys should probably take more time to read the question before answering. They very plainly stated that they turned off the pilot to be safe around the epoxy paint they were applying. That's not a warrantiable problem.

Answer 3

Relight Pilot Light

Answer 4

Relight Water Heater

Answer 5

There are three positions on the gas valve for you water heater, off, on, and pilot. There is also a button right by the shut off valve, it is usually red. What you need to do is turn the valve to pilot and hold the button in while lighting the pilot. You will have to hold the button until the pilot gets up to temp, then release it, if it goes out when the button is released, repeat the process. If that does not do it, let me know.

Answer 6

Have your local gas company take a look at it. there can be a number of serious problems that is out of your hands. every gas company has a 24 hour service phone number, call them immediately! with your pilot light being out and not restarting that could mean the pilot is damaged, if this is so, it could be pumping gas into your house right now. Natural Gas after it passes through the regulator it is at its gas to oxygen ignition point. so any spark is lethal.

Answer 7

Sometimes the problem is: You have to hold in on the button to light the pilot, a lot of people let go of the button as soon as the pilot catches...Keep it held in for about 10 - 15 seconds after it catches.

Answer 8

you need to replace the pilot light. All you need to do this is a wrench. Turn off the gas to the water heater befor you work on it. They are simple to replace. You can pick one up at the hardware store. Good luck.

Answer 9

maybe there's some sort of clog or blockage in the line... is it in a drafty area that it can be blown out?.

Your best bet is to call a professional on this, If you don't know what your doing, especially with gas, it can be very dangerous!

Answer 10

Gas is NOTHING to play with; dont guess abotu the problem, call your gas provider immediately! The normally have a special line for gas emergencies, leaks, etc.