While setting up an online bill pay account and error was made in the account number. Now the company wants to charge a NSF fee because they couldn't verify the account. Is this legal?
2006-11-16 00:27:02 · 2 answers · asked by settrfan 1 in Business & Finance ➔ Small Business
Call the company and explain the situation. They can often reverse the charge on your account when you correct the situation. Most places are reasonable.
2006-11-16 01:04:24 · answer #1 · answered by Gone fishin' 7 · 1⤊ 0⤋
Absolutely. As the error was 100% your fault, you were probably shown at least one review screen and given the opportunity to verify it, the company has the right to charge the fee.
If this is a company that you have done business with for a while and you are normally a customer in good standing, just call them and ask if they will reverse the charge because you made a mistake. Some will value your business, others won't.
Good luck.
2006-11-16 08:30:50 · answer #2 · answered by Gem 7 · 1⤊ 0⤋