We have Windows XP on a Dial up connection its a emachines computer. For the last couple of days we have been getting this message
16bit Ms-Dos Subsystem
C:\b.exe
The NTVDM CPU has encountered an illegal instruction
CS:od96 IP: 0202 OP:6374697665
That is the entire message its came up twice. What is it, What does it mean and can it be fixed??
This computer has been nothing but a headache recently it has been really slow and when we connect to the internet the pages don't want to display we have to refresh at least twice
Can any one help fix this mess??
2006-11-15 04:34:37 · 7 answers · asked by bkm_71csi 3 in Computers & Internet ➔ Other - Computers
Got this from the net... http://www.antivirus.vt.edu/alerts/trojan.sinkin.b.asp
Step 1 - Removing the Talkstocks dot net portion
Windows 2000 and Windows XP
1. Press 'Ctrl-Shift-Esc'.
2. Choose the 'Processes' tab.
3. Select 'b.exe' from the list.
4. Click 'End Process'.
5. Go to 'Start/Search/For Files or Folders'.
6. Search all files and folders for 'b.exe'
7. Delete files that have the exact name 'b.exe' or 'b'
8. Click on 'Start/Run...'
9. Type 'regedit' and press 'Enter'.
10. Navigate to 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft
\Windows\CurrentVersion\Run'
11. Delete the 'Antivirus' key with a value of 'b.exe'.
12. Close regedit.
13. Empty the recycle bin.
14. Restart computer
15. Reset aim profile by removing the link for the virus.
2006-11-15 04:40:15 · answer #1 · answered by Fremen 6 · 1⤊ 0⤋
WWW.GOOGLE.COM
First place people should go if they have an issue. From my 3 seconds spent at google it looks like some type of ad/spyware or a potential virus. Run an online virus scan at:
www.trendmicro.com
www.kaspersky.com
www.bitdefender.com
also get Spybot and Adaware (both from downloads.com). Intsall both, update both, shut "System Restore" completely off (no need to restore the virus after you delete it), then boot to safe mode and run scans with them.
Scanning with a good antivirus will also prevent you from having to open regedit and manually deleting keys, something a novice user should NEVER do without someone looking over their shoulder. Unless you never want your pc to boot again without a reformat and reinstall of windows that is ;)
2006-11-15 04:41:32 · answer #2 · answered by letmepicyou 5 · 1⤊ 0⤋
Did you install a program about the time this problem started happening? If so, try de-installing the program.
If not, run a virus checker. If you don't have one installed on your machine, you can get a free virus scan online.
2006-11-15 04:38:45 · answer #3 · answered by c.s. 4 · 0⤊ 0⤋
it may only be a virus and or spyware or from the looks of it your cpu may be going bad i would start with updating your antivirus and antispyware and running them in safe mode then go to this site and follow the if yourcomputer runs slow if the problem continues then take it to a shop http://bartman1.blogspot.com/
2006-11-15 04:38:38 · answer #4 · answered by bsmith13421 6 · 1⤊ 0⤋
Try reinstallintg your OS or call MS support.
2006-11-15 04:39:58 · answer #5 · answered by golgolbaat 3 · 0⤊ 0⤋
try changing your homepage, it might help, also go into Internet tools advanced and check your settings. Hope this helps.
2006-11-15 04:37:40 · answer #6 · answered by Cynthia B 3 · 0⤊ 0⤋
i never herd of that, click here for Dell support
good luck
http://search.dell.com/index.aspx?s=gen&c=us&l=en&cs=&ec=k&ira=False&cat=sup
2006-11-15 04:37:32 · answer #7 · answered by Big R 6 · 0⤊ 2⤋