I subscribed DirecTV about a year ago. I have been on an extended vacation in Australia since Feb. this year, and will not be returning to the States until at least January or Feb. of 2007. I have been emailing DirecTV requesting to discontinue all of my services with DirecTV repeatedly, and all I got was emails telling me that there are "guidelines" that needed to follow, and that a representative would call me and discuss the issues with me. I gave them my telephone number (and postal address) here in Australia, but nobody ever contacted me. Initially, I planned on staying in Australia for only three months, and then later I changed my mind and decided to stay here for at least one whole year. Base on past experience with DirecTV, if I call them, they would put me on hold for a very long period of time, and I cannot afford an expensive telephone bill. Who should I complain to about this???
2006-11-14
20:11:50
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1 answers
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asked by
Psycho Dude
2
in
Local Businesses
➔ Other - Local Businesses