I've owned both brands. In my opinion, Dell is better with warranty service than HP. I had a Dell monitor break toward the end of the 3 year warranty period and it only took 2 calls to get them to replace it.
I have called HP support twice under warranty during my first 5 months of ownership, and in my experience, rather than replace hardware if it fails or troubleshoot their own installed software, HP jumps the gun and wants to reformat the hard drive first and trash all your data before they will agree to replace broken hardware--in my case a CD drive.
I've actually had HP on remote assistance trying to install drivers and getting errors telling them they're using the wrong patch for the system. Plus, their support is overseas and sometimes the technicians are hard to understand due to thick accents.
Next time, I'll probably go back and buy another Dell.
2006-11-14 16:13:08
·
answer #1
·
answered by Latrice T 5
·
1⤊
0⤋
Build my own and make it Upgradable, the HP I have now that replaced the Dell on my floor is allready outdated and in need of ugrades, if I was sticking with winows. but I am a Linux OWNER, no not user, I OWN my OS. Microsoft and Apple own thier OSs, people just rent them.
I can take MY Linux Distro and change anything I feel like, I can use any media player, any Office Suite,any Word or Text Editor,any Photo and Editing software, and it not only allows me to, it does what I want,when I want.
Windows bought Novell, so they musta noticed the releases come out every day, not a Critical patch for a OS that is dated 2003 and just sold as new. But an entire rewrite,if needed, of an allready Stable OS.
Its good enough for NASA,JPL,NOAA, and anyone with half a brain, its good enough for me. And yes, it is still free. Has been for 5 years+
But get a Dell, and then after the Patches for XP, get that new VISTA, (it comes with SP1, or Rev1) allready installed. Wootah!
2006-11-14 16:19:01
·
answer #2
·
answered by Anonymous
·
0⤊
0⤋
I have 13 Dells and plan on buying 4 more before the first of the year. Like anything you get what you pay for. If you buy the bottom of the line PC from any vender it will not last or preform as will as the middle or top of the line.
BTW Compaq is owned by HP. Just in case you were considering a Compaq.
2006-11-14 16:17:13
·
answer #3
·
answered by acklan 6
·
0⤊
0⤋
Well i don't really like either as i have owned both. but given the fact that a heat sink fell off my motherboard inside my HP, i would have to choose Dell, but if you want a problem free computer get an apple.
2006-11-14 18:40:02
·
answer #4
·
answered by AcidBurn003 2
·
0⤊
0⤋
Of course Dell, you don't know that hp will be kicked out of the market by 2008?
2006-11-14 16:25:20
·
answer #5
·
answered by That One! 3
·
0⤊
0⤋
HPs are made for the beginner to average PC user, and aren't generally recommended for the serious user. I'd go with a dell personally, they have a better reputation, plus they just work better.
However, HP has wonderful tech support should you need it, and its free.
2006-11-15 06:29:16
·
answer #6
·
answered by Marsam233 2
·
0⤊
0⤋
Dell. I haven't looked at HP lately, but a number of years back they had a bad reputation for reliability.
2006-11-14 16:01:44
·
answer #7
·
answered by EQ 6
·
1⤊
0⤋
Dell definitly. the company I work for has spend millions with Dell. All of our production servers, desktop units, and laptops are dell.
2006-11-14 16:06:46
·
answer #8
·
answered by Anonymous
·
0⤊
0⤋
I dont really prefer either, i prefer Gateway. But if I had to choose between the to, definately Dell. HP SUX
2006-11-14 16:07:06
·
answer #9
·
answered by Anonymous
·
0⤊
0⤋
Dell. You can get it designed the way you want. It's made to your order preferences. We are on our second one. Best computer we have had. Our first was a gateway disaster.
HP you can't get designed to order. Hp is cheap junk. I know someone who has one and he hates it.
2006-11-14 16:03:32
·
answer #10
·
answered by Nancy 6
·
0⤊
0⤋