I believe I got conned by computer repair company?

Question

I had a problem with my computer got someone to call out and they took it away to fix it when they took it back he said I needed a new modem and said an external one would be best he fitted it and I paid him cause he wasn't very nice when I had it checked it was an internal modem on the box have asked for a reciept also sent letter recorded delivery and still no response Inside-Computers ha inside your purse more like it do you think it would be worthwhile to pursue it as it cost me 160 pounds

I made it long to explain and the person owns the company it called Inside-Computers in Coventry

Thanks monkey man a good idea it would be nice to get some money back but the thought of him ripping off others makes me sick

No i wasn't expecting to pay just 20 pound and wouldn't have minded only had to get someone else a friend to put back on simple things like word and excel

Don't know what happened with the pic on here I am a woman also to do with repair the @ sign is on 2 and cannot do the pound sign I did ask a question about this before thanks

Got my pic done right now

Answer 1

You were 100% ripped off. I would go to the Small Claims Court over this - it costs £50 for the case and you will probably win back your £160 from them so you gat a net recovery of £110 which is well worth it.

Answer 2

Try the Small Claims court, Citizens Advice and Trading Standards.
If you were expecting to pay £20 and the final bill was £160 then Trading Standards is the best bet.
If the box says 'internal modem' and its been fitted expternally then you probably have a case.
Good luck!

Answer 3

What????? A modem (56k) should cost you about £20 for external one. A broadband one would be £40 absolute max!! I dont believe for a second they should be charging you between £120-£140 for labour as its a 2 min job. An external one is even easier as all they would have to do is plug it in to the back of your pc and connect a power supply. 30 secs max for that.

Contact your local trading standards office and report this shady company.

Answer 4

If you can afford it.. go for it.. I hate those bastards who rip people off.. I hope that you went to his boss... I hope that you went to the corporate Headquarters.. I do not know if you have in England a Better Business Bureau as we have in the U.S... BUT if you have anything similar.. report it there also

Answer 5

Most of the cost of that will have been for the callout and return of your machine, they came out to your house, took the machine away, figured out what was wrong, repaired it and brought it back - what were you expecting to get charged £20?

Answer 6

yeah... post his name or company name and lets all keep on posting it,day in day out.... he'll soon be gone. Until then,i'm afraid your doomed and money badly spent,but a good lesson learned ok.

Answer 7

well post the name and company on here so we can all have a moan at him lol

you could write to watchdog, if they have had other complaints about them they will investigate it

http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_index.shtml

you could take them to small claims court, it doesnt cost much

http://www.bbc.co.uk/crime/law/smallclaimscourt.shtml

make sure you keep all the info and receipts

.

Answer 8

You have been ripped off big style mate!!

Answer 9

ripped off. always go to a big company like currys, pc world.

Answer 10

And the longest sentence award goes to .......bernie c