done until the 30th because they did not have enough (even though i chose it and they never said that then) but it would cost me £3 a meter more. what are my rights?
2006-11-14 08:01:05 · 6 answers · asked by jo d 1 in Home & Garden ➔ Other - Home & Garden
yes - he's correct - You cannot have signed a contract because the details are unknown... How much carpet etc.
Just say that thus is unacceptable and ask for any deposit you made, back.
2006-11-14 08:05:36 · answer #1 · answered by Robert W 5 · 1⤊ 0⤋
It does make sense that they wouldn't have told you that they didn't have enough of the carpet you chose before they had measured the rooms to be carpeted. Until they had the measurements, they couldn't have known for sure.
I'm not sure I quite understand the rest of the question, though. They would charge you an additional £3 per meter for the carpet and installation? Or did you mean that they would charge you that much more to have it installed sooner?
If it's the former and you had a contract with them, they're obligated to provide it for the price they originally quoted you. If it's the latter, and there is no contract between you and Allied Carpets, I would see if I could find another company that had something comparable, with enough of the carpet on hand to complete the job. Or you could just wait until the 30th, if the £3/meter is only going to be charged for them to complete the work sooner.
2006-11-14 08:20:03 · answer #2 · answered by Tora 2 · 0⤊ 0⤋
That depends on whether you have a written agreement to supply the carpet at a particular price.
If you have, they must sell it to you at that price. Write to the store manager and tell him that you want the carpet supplied at the price in the agreement, you are not prepared to pay more and you will sue if they don't supply it.
If not, you can back out of the deal. Write to the store manager and tell him you are not interested at the higher price. He'll probably make you an offer rather than miss out on a sale.
Keep copies of all your lettters. Don't bother with phone calls or emails, you'll be fobbed off.
2006-11-14 08:07:39 · answer #3 · answered by Anonymous · 0⤊ 0⤋
it depends if you have set up an order and made a contract with them. I dont really know the answer but i know a man who can .
Phone up your local trading standards at your council. They are brilliant and even the threat of them will make allied carpets quake in their boots . I have had to contact them before and they gave me the answer right away and told me the best way to get the matter resolved
good luck
2006-11-14 08:07:01 · answer #4 · answered by dont know much 5 · 0⤊ 0⤋
They are blowing smoke. If you have a contract, go to http://www.moneyclaim.gov.uk/ or:
Fill out a Small Claims Court writ in blank, and before actually paying the £30 send them a photocopy by recorded delivery.
2006-11-14 08:09:58 · answer #5 · answered by Chora 2 · 0⤊ 0⤋
f*ck them off and get any deposit / money back
2006-11-14 08:03:32 · answer #6 · answered by Juan Kassoff 3 · 0⤊ 0⤋