how to add a new computer to wired network?

Question

I am helping my church install a newly purchaesd computer to replace an old computer. The network is ethernet wired.I booted the new computer...plugged in the cable to my ethernet...ran the network wizard. It shows that I am connected to the network, but I cannot access the internet. I can get administrator privelidges if needed, but I cant figure what I am doing wrong. The computer that we removed accessed the internet just fine before replacing with new???
please help

Answer 1

The church may be using fixed IP addresses, to avoid DHCP lease timeouts. If the old computer is still handy, check it's network settings. It may have a fixed address, a gateway value, and a subnet mask.

It the old computer is gone look at the router or the network settings on a couple of the existing computers. You should be able to noodle out what they are doing.

By the way where are you at? I do charity work for churches and synogogues. I'm in the northwest suburbs of Chicago.

Answer 2

you usually have to reboot the modem and the router
unplug the power from both for 30 seconds then reconnect modem first when it's fully active again plug the power into the router and let it reconfigure itself . reboot the computer it should be fine after that

Answer 3

Is the internet setup on it? Go to a command prompt and see if you have an IP
if you do then ping a web site ... ping www.yahoo.com
and see if it responds,,,