I just got my car from the shop & got the brake pads replaced but it makes dragging sounds?

Question

i just want to know if its their fault coz now they say its coz it 's rubbing to the rotor,coz they have to cut it to put the new brake pads,but when i asked why i doesn't do that before even when the brake pads were thin, he couldn't answer me.Do u think they want more money for a bad work?What can i say to make them take the car back to get it fixed w/o paying for the parts they want me to pay for ?

Answer 1

You could have a stuck caliper. Calipers are what open and close the pads to the rotor when you press and let off the brake pedal. They should have diagnosed this when doing your brakes. If they did not relace it, you should pay for the part, not the labor. I would really get a second opinion as they sound like they do shoddy work.

Answer 2

When they changed the pads did the turn the rotors, also called cutting? If not the groves on the rotor will take some time to set against the pads. Cutting them should stop the noise. However I have seen in a lot of cases like this where a tech is not paying close attention and bends the backing plate a little and it rubs the rotor. That's an easy fix just slowly bend the plate back in place.
If they did not turn the rotors the first time why not? You either need new rotors or to turn the old ones every time.
If you feel they are doing something wrong call a different shop and tell them what happened and how much would they charge just to look at your car. It may be worth $40 after all with out brakes your in trouble.

Answer 3

I would definitely pursue the issue. Putting on brakes is one of the easiest things in the world. Sounds like the mechanic messes up. There should be no noise or vibration after a new brake job. Tell them all they had to do was loosen 2 bolts literally to remove the brakes and a new rotor just goes on without any special knowledge or skill. I could teach you in about 2 minutes how to do your own.