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I've got a trojan horse on my computer that I can't remove. I've used avg, lavasoft and another piece of software. They detect the virus, but after repeated scans, (10 yesterday) the virus is still being detected. I've also noticed that my cd-r drive is no longer being recognized by the computer. Help!

2006-11-13 05:01:10 · 10 answers · asked by Sherpa 4 in Computers & Internet Security

I've tried ccleaner, spyware detector, registry cleaner. AVG is saying that its clean, but these others are still picking it up...but not removing it.

2006-11-13 13:27:17 · update #1

10 answers

Whern ever I had problem in my Pc I use to apply system retore. It helps. Please carry out a system restore to a date prior to the date of virus detection . I am sure that your problem will be solved. Subsequently you insatll a standard antivirus soft ware such as AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html...

2006-11-15 01:31:04 · answer #1 · answered by RAS 3 · 0 0

Use these scans to remove it.Since you already used AVG, skip the first one. It may have to be removed in safe mode.

All of these are ones that I personally use and all are free.

AVG Removes I-Worm/Stration · BackDoor.Generic3.GBB and .GBC · Worm/Generic.FX · Exploit.WMF
http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Spybot - Search & Destroy detects and removes spyware, a relatively new kind of threat not yet covered by common anti-virus applications. Spyware silently tracks your surfing behaviour to create a marketing profile for you that is transmitted without your knowledge to the compilers and sold to advertising companies. If you see new toolbars in your Internet Explorer that you haven't intentionally installed, if your browser crashes inexplicably, or if your home page has been "hijacked" (or changed without your knowledge), your computer is most probably infected with spyware. Even if you don't see the symptoms, your computer may be infected, because more and more spyware is emerging. Spybot-S&D is free, so there's no harm giving it a try to see if something has invaded your computer.
http://www.safer-networking.org/

http://superantispyware.com/
SUPERAntiSpyware is the most thorough scanner on the market. Our Multi-Dimensional Scanning and Process Interrogation Technology will detect spyware that other products miss! SUPERAntiSpyware will remove ALL the Spyware, NOT just the easy ones!
Easily remove over 100,000 pests such as SmitFraud, Vundo, WinFixer, SpyAxe, SpyFalcon, WinAntiVirus, AntiVermins and thousands more!
Make sure after you download any of these, that you update them.

Be sure to come back to Yahoo Q&A and vote for one of the answers as best answer!

2006-11-13 05:04:48 · answer #2 · answered by G 7 · 0 0

There's a good list of free virus removal tools here, also has some good info on how to avoid stuff like this.http://www.basicspywaretips.com/getridofspyware.html

2006-11-13 05:04:47 · answer #3 · answered by Tyler 4 · 0 0

Pity you don't know the name of the trojan! However, go to this web address - http://www.pandasoftware.com/activescan and run a full scan of your computer (it's FREE). This should remove the trojan.
Good luck!

2006-11-13 05:11:13 · answer #4 · answered by borderline1311 3 · 0 0

Try starting Windows in Safe Mode (F8 just as Windows starts loading) and then scan with AVG.

2006-11-13 05:03:54 · answer #5 · answered by Yoi_55 7 · 0 0

Avast has a new version of their anti virus, it works pretty good. Also try a program called CCleaner.
good luck.

2006-11-13 05:07:45 · answer #6 · answered by jcdcfox 1 · 0 0

kaspersky has a great and thurough free online scanner. http://www.kaspersky.com I've tested the full version of this against the top 3 AV programs. It out preforms them.

2006-11-13 05:15:21 · answer #7 · answered by Anonymous · 0 0

If you love your computer please dont get all this avg and stuff..
If its Trojan use swatit.org its totally free..
And for virus please use CA antivirus(ETRUST) 1 full year free
http://home3.ca.com/Microsoft/
I hope this will work

2006-11-13 05:17:27 · answer #8 · answered by Neo 5 · 0 0

Here you have some good and free antivirus programs:
http://askcomputerexpert.ws43.com/download/

2006-11-14 01:10:43 · answer #9 · answered by Anonymous · 0 0

go to
http://safety.live.com

2006-11-13 05:11:55 · answer #10 · answered by Anonymous · 0 0

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