My mother is in the hospital a couple hours away and I have no way to go be with her today, but she says her nurses are being mean to her- they're hardly checking in on her or anything and when she calls the nurses for help with going to the bathroom or pain medicine or anything they act rude like she's inconveniencing them. she had pretty serious surgery and can't get out of the bed by herself for at least another week and told me that last night her catheter bag sprung a leak and she had to lay in her own urine for over an hour until she finally could get someone to come help her.. my brother is on his way down there right now to see what's going on. What are our rights concerning this? can we move her to a different hospital? Would we need a lawyer?? she's on medicare..
2006-11-13 01:10:27 · 11 answers · asked by Jennifer F 6 in Politics & Government ➔ Law & Ethics
First contact medicare. You can't change her health care unless it is approved by insurance. IMMEDIATELY contact hospital administration/patient rep. It could be just one nurse who needs to be removed etc...
Once Medicare gets you settled in a new hospital etc.. then you should contact attorney. You have the rights to proper healthcare. If they are in violation you need to protect your mother and other patients so definitely file suit.
2006-11-13 01:25:42 · answer #1 · answered by Chrissy 7 · 0⤊ 0⤋
Find out what's really going on before you decide to start looking for a lawyer. One of the most difficult factors in a situation like this is determining the difference between mistreatment and the feeling of being mistreated. Medication can distort things tremendously. A lot of times, a nurse can't get to a room immediately; of course that doesn't mean that it applies here. Let your brother do some investigating first and watch what happens at the hospital. If in fact he does find that your mother isn't being treated properly, he needs to start by contacting someone in patient relations IMMEDIATELY. I am concerned about the urine collection bag leaking. The bag shouldn't be on the bed; it should be off to the side of the bed. Could the actual catheter have come out of place? That is my point...ask questions and get answers first. Go from there if you aren't satisfied.
2006-11-13 01:25:37 · answer #2 · answered by mreheather6 3 · 2⤊ 0⤋
Contact her Dr. Call the hospital and tell the nurses station you will report this to the chief of staff. Or see if the Dr. will have her moved to a different hospital. Does she have friends or a pastor you could contact to check this situation out and get back with you,so you could have an outside oppinion
2006-11-13 01:23:25 · answer #3 · answered by Grandmas angels 2 · 0⤊ 0⤋
You need to contact the unit's manager/supervisor. During the day shift, stop directly by the nurse's station. A unit clerk/secretary can refer you to the manager without need for appointment. You have the right to file a grievence. You can also see the Social Worker who attends to the patient's discharge planning.
2006-11-13 01:34:27 · answer #4 · answered by Daiquiri Dream 6 · 0⤊ 0⤋
I would call her doctor and have him talk tot he staff to see what is going on but also call the administration and have her moved. Thats absolutly rediculous to treat a patient that way. Is it every Nurse she has or just on certain shifts? If it is just one nurse then request a new one.
2006-11-13 01:19:54 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Post a complaint. Also if there is a way find out if anybody else has posted a complaint. Find another hospital that will take her if she's going to be there for an extended period of time.
2006-11-13 01:21:54 · answer #6 · answered by Daddy Big Dawg 5 · 0⤊ 0⤋
off coarse you have right to move her , they have no right to treat human being like animals hell even animals don't deserve that kind of treatment . you can report them to the authorities and have them fired they seem to forget that they choose the profession and not the other way round so they need to take responsibility of their actions
2006-11-13 01:23:44 · answer #7 · answered by Anonymous · 0⤊ 0⤋
You have the right to move her. By the sound of things, I would get her out of there.
2006-11-13 01:14:51 · answer #8 · answered by Anonymous · 1⤊ 0⤋
raise hell with the hospital administration. make them move her to a diff floor. might not improve but at least different players.
2006-11-13 01:13:46 · answer #9 · answered by David B 6 · 0⤊ 0⤋
thats horrible contact a lawyer
2006-11-13 01:17:57 · answer #10 · answered by Star 4 · 0⤊ 0⤋