I was trying to install my printer to a Windows Vista Computer. I then tried to print something it wouldnt work i then unistalled the printer and tried to start over. I then clicked print and it still didnt work it got stuck in the old print cue I tried pausing deleting it and still cant unclear the print que.
2006-11-12 05:33:28 · 5 answers · asked by disilva007 1 in Computers & Internet ➔ Hardware ➔ Printers
your computer will have a trouble shooting guide in the printer help section if you have installed the c.d disc that came with your printer, that always helps me step by step for cleaning the printer heads and changing the ink and well..... everything.... so go there and search for installation or cue or deleting
2006-11-12 05:38:04 · answer #1 · answered by insenergy 5 · 0⤊ 0⤋
Please let me know the model number of your printer for better assistance.
First right click on the printer icon and in printers folder click ports tab, check the port selected for this printer, if the printer uses a USB cable to communicate with computer, the port selecetd should be a USB001 or a Virtual USB printer port. If it is USB, follow these steps to clear the pending jobs with the printer.
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00027882&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
If the issue still persists, right click on the printer icon, click properties, In advanced tab set, print directly to printer and try again.
I can see that the issue is with the USB port configuration. to check this.
In printers folder, double click on Add printe icon to open Add printer wizard, "uncheck, automatically detect" in "Use the following port window" do you see any USB port? If there is a USB port the above webpage will resolve the issue. If there is no USB port try to install the Chipset drivers of your motherboard for Windows vista OS
2006-11-12 18:41:46 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Go to Start > Settings > Control Panel > Printers & Faxes
Click on your printer icon and then select Printer and then Cancel All Documents
This should do it for you.
Hope this helps.
2006-11-12 13:43:06 · answer #3 · answered by Dick 7 · 0⤊ 0⤋
turn off the printer, than turn it back on, it will be deleted
2006-11-12 13:35:07 · answer #4 · answered by patriotsfan 2 · 0⤊ 0⤋
After you cancel all documents restart the computer.
2006-11-12 14:22:35 · answer #5 · answered by smedrik 7 · 0⤊ 0⤋