AIDA is a reat form of training for selling. ( I used to work in telesales and alongside Sales persons)
A = Attention. You need to get thier attention quite quickly. When they answer the phone or door, say who you are and who you work for. Ask them how they're day is. eg: My name is ------, I work for --------- how is your day so far? then they have to answer, therefor you have their attention.
I = Interest. You need to get them interested in what you sell. eg: We are a local (?) company that supply domestic cleaning products, Do you have a current supplier? Here you have explained what your selling and addressing what interest they may have in your product(s).
D = Desire. You need to make th product appeal to your customer. eg: We have a great offer today where you can buy 5 litres of washing up liquid for the price of 2 litres. That means you'll get 5 litres for £---.---. You are getting them desiring your product.
A = Action. You need to put the outcome of the sale into action. eg: I'll place that order for you, and you will recieve you goods in ---- days.
Also use open ended questions. Here is the know who on this
5 w's and 1 h.
Who?
What?
Where?
Why?
When?
How?
so for example saying is --------- in ? they can simply say no, whereas if you say can I speak to ---------- and thier response is Im afraid theyre out, you can turn it again and ask, when will they be back? this way you will get more details in the responses rather then recieving yes/no answers.
(I quite miss telesales - though it is extremely hard work!)
Hope this helps
2006-11-13 02:52:58
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answer #1
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answered by Need_to_know 5
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The buyer would need to know the Features, Benefits and Price in order to make an informed decision on their purchase.
That is:
Features; What the product does
Benefits; What it does for the buyer (how those features are useful)
Price; Goes without saying.
2006-11-12 05:00:04
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answer #2
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answered by Treat Infamy 4
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This is an old sales based question. The answer is: MAN
Money, Authority and Need. If you can get the MAN, all you need to do is to show them you can provide the product/service.
e.g.
1. Do they have the MONEY to buy (otherwise you are wasting your time).
2. If they have the AUTHORITY to buy (again you'll be wasting your time if they're not the person holding the purse strings).
3. Do they have the NEED for the product/service.
You can only sell to people who have money to buy, the authority to buy and if they need the product.
Once you've established you have the MAN, all you need to do is persuade them your product/service is the best.
Good luck with your career as salesman. I've found it rewarding but it's a long road to travel.
2006-11-12 09:13:04
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answer #3
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answered by Pea 2
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I work in retail for an upscale retailer of furniture. Number one on the list is asking the right questions of your customer. What are your customers needs? Number two is product knowledge. If you don't know your product, you can't sell it to the customer. Product knowledge is an ongoing process as the merchandise line is always growing and expanding. Number three is customer service. Customers like to be acknowledged and know that they are being taken care of from the moment they walk into a store or business and until they time that they leave. Customers need to know that you are willing to stand behind your product and will do what needs to be done to make their experience "right." If you can impress those three things upon your customers, then you have done your job right. Good luck with the interview!
2006-11-12 05:12:45
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answer #4
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answered by MickeyMouse28 2
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1.Ask questions which make buyer say yes.
2.Listen to the buyer carefully.
3.Show interest.
2006-11-12 04:58:46
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answer #5
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answered by Chris M 2
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1. u need to know product knowlegde. 2. u need to know what the buyer wants. 3. and u need to be persistent but not too pushy.
2006-11-12 04:57:08
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answer #6
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answered by zebra_stripes01 1
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what would make you want to buy something?
1:first, making the buyer believe that having X in their life would make certain aspects easier
2:price- yeah its all great if somethings going to make life easier but if it leaves someone broke their not going to want it, so negotioate.
thats all i got.
2006-11-12 06:03:47
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answer #7
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answered by jen 1
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listen to the buyer to establish their needs
have product knowledge
make sure its in stock
2006-11-12 05:06:56
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answer #8
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answered by mjammy1978 3
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