CAUSE
This problem occurs with Web site links that use long URL strings that are called from scripts. This problem occurs because the additional information that is associated with a Web site URL is not correctly stored in the Index.dat file. The Index.dat file maintains a reference to all the Web site URLs that you visit. When you click a Web site link in Internet Explorer, Internet Explorer updates the Internet Explorer history with the Web site URL information. Sometimes, Internet Explorer stores additional information that is associated with the URL in the Index.dat file. If this additional information is very long, you receive the error message.
Note: The Index.dat file is located in the %userprofile%\Local Settings\History folder.
RESOLUTION
Windows XP
Hotfix information: Call Microsoft for a hotfix.
WORKAROUND
To work around this issue, use one of the following methods:
Method 1: Clear the temporary Internet files and the history cache
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Under Temporary Internet files, click Delete Files, click to select the Delete all offline content check box, and then click OK.
4. Under History, click Clear History, and then click OK.
5. Clear the temporary Internet files and the history cache. To do this, click Clear History under History, click Yes, and then click OK.
6. Restart Internet Explorer
Method 2: Remove the History folder
1. Restart the computer.
2. Use administrative credentials to log on to the computer.
3. Open Windows Explorer.
4. Locate the %userprofile%\Local Settings\History folder for the user who is experiencing the problem.
Note The Local Settings folder is a hidden folder. To view this folder, enable the Show hidden files and folders option in Windows Explorer. To do this, click the Tools menu in Windows Explorer, click Folder Options, click the View tab, enable the Show hidden files and folders option.
5. Right-click the History folder, and then click Delete.
6. When you are prompted to confirm the folder removal, click Yes.
7. Close Windows Explorer.
8. Restart the computer.
9. Log on to the computer as the user who experiences the problem.
10. Start Internet Explorer.
11. On the Tools menu, click Internet Options.
12. Under Temporary Internet files, click Delete Files, click to select the Delete all offline content check box, and then click OK.
13. Restart Internet Explorer.
2006-11-11 09:32:18
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answer #1
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answered by Queenie 2
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