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Hi, when my PC (only 1yr old) starting ticking and freezing, then wouldn't start to XP at all, PC World replaced my hard-drive (stepdad builds his own PCs and put it in for me), re-installed XP, programs etc. Now I have no sound. I've been to device manager all the troubleshoots etc. and I have deduced that I have NO audio device at all apparently. Would it come in the hard drive / on the recovery XP disk or do I have to 'get one' seperately. I don't know much about this. Drivers aren't the problem I don't think, there is nothing to 'drive' so to speak. Can I download what I'm missing? Stepdads out! Hence me asking - has anybody any idea what I'm trying to describe? And how to fix it?
Also system restore just goes to 'not responding' anything to do with system does the same. Do I need to take this XP off and install it again fresh? Or is there something wrong with this hard drive aswell? I get re-boot messages on start up sometimes - any ideas? It's not viruses.. as NOD32 is on there

2006-11-11 02:04:56 · 9 answers · asked by katy7375 2 in Computers & Internet Hardware Other - Hardware

9 answers

I don't think the problem is with your hard drive.

One possibility is that when the computer was apart for the hard drive install, an audio cable from the sound card to the external connector got pulled off. Open PC and look for anything like that dangling.

Also try going to START then SETTINGS then CONTROL PANEL then MULTICHANNEL AUDIO CONFIG. Try running the SPEAKER TEST there. You should hear the sounds. If not check that volume control is not muted or turned way down. Also ber sure speakers are plugged i to correct jack and that speaker AC power is on.

2006-11-11 02:13:52 · answer #1 · answered by Rich Z 7 · 0 1

Just put the motherboard disk in and install the small programs.

When put in the CD drive it should autorun.

If not right click the CD icon in my computer and select Autorun.

2006-11-11 02:10:16 · answer #2 · answered by Anonymous · 1 0

Well ............
1 your hard drive has nothing to do with sound
2 clean your soundcard
3 re-insert you soundcard
4 buy a new sound card and repeat step 3
5 call geek squad

2006-11-11 02:10:01 · answer #3 · answered by (Sk8) Julien (Sk8) 2 · 0 0

do not go to pc world. answers 1 to 5 all u can do its not hard

2006-11-12 09:35:39 · answer #4 · answered by thescarb99 2 · 0 0

Take it back to PC world tell them to sort IT out

2006-11-11 02:14:47 · answer #5 · answered by taxed till i die,and then some. 7 · 0 0

go to hp's website and download the drivers for your pc

2006-11-11 02:12:52 · answer #6 · answered by spankdis 5 · 0 0

if you have onboard sound check your motherboard makers website for audio drivers

2006-11-11 02:14:20 · answer #7 · answered by Anonymous · 0 0

maybe ur soundcard have problem. Buy a new 1.

2006-11-11 02:14:38 · answer #8 · answered by KVC 3 · 0 0

Reseat your sound card, also, update your BIOS.

2006-11-11 02:21:05 · answer #9 · answered by Webballs 6 · 0 0

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