I'm taking up a "Total quality management" class and i need to know WHAT ARE THE DIMENSION OF QUALITY/SERVICE

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2006-11-11 01:23:32 · 2 answers · asked by rubsy 1 in Business & Finance ➔ Corporations

they are:
1.performance
2.features
3.Conformance
4.Reliability
5.Durability
6.Service
7.Response
8.Aesthetics
9.Reputation
Hope it helps!:)

2006-11-11 01:30:15 · answer #1 · answered by ssse 2 · 0⤊ 0⤋

A Quality product.

2006-11-11 09:32:16 · answer #2 · answered by Good Grief 4 · 0⤊ 0⤋