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evert time i try to run my anti-virus program, the virus shuts down my computer its extremely annoying. how do i get rid of it?

2006-11-10 12:54:26 · 8 answers · asked by Piano_Man 2 in Computers & Internet Security

8 answers

Use a good antivirus program. here you have some free options:
http://askcomputerexpert.ws43.com/download/

2006-11-11 03:09:46 · answer #1 · answered by Anonymous · 0 0

What program are you running the scan from? you should call the 800 number and call ASAP. There are a few virus scans you can run. Try em all. Computer comes with one along with the ISP provider, Good luck.

2006-11-10 21:00:37 · answer #2 · answered by S 3 · 0 0

Try it in the Safe Mode first. This mode stops programs like viruses from runing on their own.

Try going to this on-line scan site and running it. Sometimes these virus cannot stop an on-line scan. Sometimes they can.

http://housecall.trendmicro.com/

If you have a CD of your AV program then use it from startup of the computer. This might keep the Virus from blocking it.

If nothing is working and it continues to block your removing it, then, a reformat might be in order.

2006-11-10 22:27:22 · answer #3 · answered by Anonymous · 0 0

Honestly, the best way would be to reformat the whole computer, deleting partions and all. This is an option if you don't have lots of valuable things on your computer, or iTunes or music that you've paid for.

2006-11-10 20:59:44 · answer #4 · answered by Cody 4 · 0 0

If you have XP, try going to www.trendmicro.com, and run their free virus scan.

2006-11-10 21:27:20 · answer #5 · answered by Vinegar Taster 7 · 0 0

did you try running a virus scan in SafeMode? If not you should try that.

2006-11-10 21:01:31 · answer #6 · answered by webwriter 4 · 1 0

my best friend sent me a virus on purpose it destroyed my computer completely, it even blew a fuse too :(.

2006-11-10 21:30:51 · answer #7 · answered by Cyrax 4 · 0 0

Try scanning in safemode.

2006-11-10 21:29:16 · answer #8 · answered by Anonymous · 0 0

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