Help, Please!?

Question

Okay,so here's my situation. I have worked in the hotel/ hospitality industry for 2 years now and I recently applied for an assistant front office manager position at a hotel in the area. I've had one one-the-phone interview with the Human Resourses Director, another with the HR Director and the Front Office Manager, and one with the General Manager. I got an e-mail from the HR Director today for the final step in the interviewing process and its an online assessment test. I took the first part which was a simple agree, strongly agree, disagree, and strongly disagree test. The second part I clicked on said I only get 6 minutes to completel....so right there I am already under pressure. The next part had NOTHING to do with hotel hospitality....it was a MATH TEST! Now keep in mind...Math, in highschool, for me, was HORRIBLE. I am the most horrible in Math! I was positive they were going to hire me but after this math test I think I am doomed. Am I over-reacting? Nice answers only please!

Answer 1

I hope you take this as a nice answer, to tell you the truth I don't know. It really depends on the job you will be doing. They give Math test when the job requires math to be done on the job. As an assistant front office manager, you may need to be able to add, subtract etc. While this does not sound like hotel hospitality, it is if say you need to take 13% off someones bill of $367.30. Yes you can use a calculator if you have one handy, but what if you don't, do you know by just looking at it you are to take off approximately $40.00? I hope you get the job, but I have a bad feeling if you really did bad on the math test, you may not get it.

Answer 2

Not to be rude, but...

As a "manager" I can give you an employer's perspective.

As a front desk manager, you may have to deal with calculating bills that might include room rates, discounts, add-ons like room service, and others.

You may have to be able to do Math on the fly, with lines of customers waiting on your Accurate results.

If not with customers, you might need to review books, P&L statements, invoices from suppliers, and other things.

They don't want to hire people who need remedial help doing a basic element of the job.

Math skills are jobs skills. Maybe you should look into an adult learning class to catch up, or get individual tutoring, or look into online courses...