I had puchased an item a while back from a what "seemed" reliable seller. I paid and waited for my item. When nothing was recieved, in 2 weeks, I emailed the seller asking for a tracking number. NO reply. Then I sent one again asking for a refund. Still, NO reply. So I left a negative feedback on the seller's forum asking for a refund, and he accuses me of not contacting them and calls me names. So, I decided to let Ebay take the problem into their hands. Would they be able to do anything about the seller?
Edit:
I did check his feedbacks before purchasing, and he seemed pretty reliable...I am very careful on Ebay.
It's not too much money. I would have just let it go, if he didn't throw false accusations against me. Now I'm just furious...
2006-11-09 05:39:01 · 4 answers · asked by Sassy Girl 3 in Computers & Internet ➔ Internet
Did you file a non performing seller report with ebay? If not do so. It probably wont accomplish much, but worth a try. If you paid via Paypal file a claim for a refund. If via credit card file chargeback.
2006-11-09 05:43:35 · answer #1 · answered by Andastra 3 · 1⤊ 0⤋
Unfortunately, I doubt Ebay is going to do anything about this situation. I went through the same thing with a handbag. I paid via PayPal immediately following the end of the auction. The seller repeatedly told me the package was on the way, however, it never came and they could not provide a tracking number. I appealed to PayPal and Ebay, neither of which did anything at all following investigations.
Best of luck to you
2006-11-09 13:43:34 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Yes, file a complaint with ebay for Seller not sending item
http://pages.ebay.com/help/policies/seller-non-performance.html
2006-11-09 13:42:26 · answer #3 · answered by arus.geo 7 · 0⤊ 0⤋
they should be able to do something as long as u have prof you paid for the item make sure u report it item not received
2006-11-09 13:42:41 · answer #4 · answered by ash 2 · 0⤊ 0⤋