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Why do i keep getting pop ups on my computer. The pop up blocker is set on high, i have norton anti virus and fire wall. I have scanned my computer and found no viruses but i still keep getting them. Why is this and can they be stopped?

2006-11-09 01:55:10 · 10 answers · asked by nicnac 3 in Computers & Internet Security

10 answers

try downloading the google Internet tool bar, it's excellent at keeping pop ups at bay.

2006-11-09 01:58:25 · answer #1 · answered by Heather 5 · 0 0

It sounds like you may have spyware/adware that hasn't been detected by Norton AV.

First, I recommend downloading the Firefox web browser, as it's generally considered more secure than Internet Explorer and has many useful features built in, including a better popup blocker.

Firefox 2.0
http://www.mozilla.com/firefox/

Second, you'll want to install some anti-spyware software to scan for trojans and adware that may be on your system. Adaware SE and Multi Virus Cleaner are both good options, and I would suggest running them both to ensure your computer is clean.

Adaware SE
http://www.download.com/3000-2144-10045910.html

Multi Virus Cleaner
http://www.viruskeeper.com/us/mvc.htm

Third, be sure to update Norton Antivirus with the latest virus definitions and keep it up-to-date, otherwise it will not detect new viruses.

Norton AV updates
http://www.symantec.com/avcenter/download/pages/US-N95.html

2006-11-09 02:08:42 · answer #2 · answered by geek_dreams 2 · 0 2

if you have installed some freeware from the web, for example limewire, you may find that they have installed some adaware on your PC which will generate pop-ups. If you have such software you should try removing it, but be aware that lots of these program hide themselves on your harddrive so even if you think you have uninstalled them they can reinstall the next time you reboot.

2006-11-13 00:18:53 · answer #3 · answered by Anonymous · 0 0

Do a google search for free pop up blockers. Google is your best friend.

2006-11-09 02:36:48 · answer #4 · answered by Anonymous · 0 0

norton anti-virus is crap, uninstall the bugger, it actually attracts stuff.
get AVG from grisoft, freedownload, and use mozilla firefox cos you can adjust the settings to suit yourself, and block those dastardly pop-ups.

2006-11-09 03:25:01 · answer #5 · answered by chris s 3 · 0 0

Try some of these:

Spyware, Adware, Trojans, Malware, Dialers, Keyloggers, Popups:
http://www.download.com/Ad-Aware-SE-Personal-Edition/3003-8022_4-10399602.html?tag=tab_rev
http://www.ewido.net/en/download/
http://www.javacoolsoftware.com/spywareblaster.html
http://www.download.com/Bazooka-Adware-and-Spyware-Scanner/3000-8022-10247782.html
http://www.javacoolsoftware.com/sgdownload.html
http://www.safer-networking.org/
http://www.download.com/HijackThis/3000-8022_4-10379544.html
http://www.emsisoft.com/en/software/download/
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
Online Scanners:
http://www.webroot.com/consumer/products/spysweeper/freescan.html?
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://www.pandasoftware.com/products/activescan.htm
http://www.bitdefender.com/scan8/ie.html
http://www.windowsecurity.com/trojanscan/
http://www.kaspersky.com/virusscanner
http://www.spywareguide.com/onlinescan.php
http://housecall65.trendmicro.com/
Spyware, Adware, Trojans, Malware, Dialers, Keyloggers, Popups Lists:
http://www.softpedia.com/catList/104
http://www.download.com/Adware-Spyware-Removal/3150-8022_4-0.html?tag=dir
http://www.majorgeeks.com/downloads31.html
http://www.filehippo.com/software/antispyware/setarea
http://www.soft32.com/s/Windows/Security/AntiSpyware/3-9-0-0.html
Antivirus:
http://free.grisoft.com/doc/avg-anti-virus-free/lng/us/tpl/v5
http://www.avast.com/
http://www.free-av.com/
http://www.bitdefender.com/PRODUCT-14-en--BitDefender-8-Free-Edition.html
Antivirus Lists:
http://www.softpedia.com/catList/1
http://www.download.com/Antivirus/3150-2239_4-0.html?tag=dir
http://www.majorgeeks.com/downloads29.html
http://www.filehippo.com/software/antivirus/
http://www.soft32.com/s/Windows/Security/Antivirus/3-1-0-0.html
Firewall:
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?dc=12bms&ctry=US&lang=en&lid=staticcomp_za
Firewall Lists:
http://www.softpedia.com/catList/97
http://www.download.com/Firewalls/3150-10435_4-0.html?tag=dir
http://www.majorgeeks.com/downloads34.html
http://www.filehippo.com/software/firewalls/
http://www.soft32.com/s/Windows/Security/Firewalls/3-5-0-0.html
IP Blocker:
http://prdownloads.sourceforge.net/peerguardian/pg2-050918-nt.exe?download
Browser:
http://www.mozilla.com/firefox/
Email, News, RSS:
http://www.mozilla.com/thunderbird/
System Cleaner:
http://www.ccleaner.com/
System Cleaning List:
http://www.softpedia.com/catList/98
http://www.majorgeeks.com/downloads12.html
http://www.filehippo.com/software/cleaning/
System Info:
http://www.softpedia.com/catList/92
http://www.majorgeeks.com/downloads9.html
http://www.soft32.com/s/Windows/System_Utilities/System_Tools/3-50-0-0.html

2006-11-09 19:51:44 · answer #6 · answered by Anonymous · 0 0

Have you tried scanning for spyware? There are many free ones out there. I found this guide pretty helpful, hope this helps. http://www.basicspywaretips.com/getridofspyware.html

2006-11-09 03:10:42 · answer #7 · answered by Mark 4 · 0 0

You are infected with adware programs. These can be installed by Trojans and other spyware programs.

This procedure will provide you with Free programs for removal of the Malware causing this problem. Some of these Malware programs are in the Smitfraud family of Trojans and require special programs for removal. If you have any Trojans or other programs that cannot be removed by AVG AS or AdAware SE the use the two sites listed at the bottom of the procedure.

Trojan Removal Procedure.

Removing infections from your computer is never as easy as aquiring them. Malware infections are not meant to be removed, so, it takes TIME and PATIENCE to get rid of them. ONLY RESORT TO A REFORMAT AFTER ALL ELSE FAILS TO REMOVE THE INFECTION.

This procedure works for all Malware. Replace the Ewido and AdAware SE programs with any AntiVirus or AntiSpy program you choose.


Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/...

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modules…," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH ADAWARE SE. THEN DO IT WITH EWIDO.

NOTE: Let AdAware complete its scan. Sometimes AdAware will be unable to remove everything that it finds and will prompt to be allowed to try again after restarting. If that happens, when the scan finishes restart immediately and allow the scan to finish.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.


NEW RESTORE POINT:

The RESTORE POINTS may be infected with the Malware and cannot be used.

HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


ADDITION INFORMATION ABOUT TROJANS:

There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:


http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

2006-11-09 02:02:04 · answer #8 · answered by Anonymous · 0 3

try also a decent web browser, opera and firexfox work fine =D

2006-11-09 02:01:23 · answer #9 · answered by sppipz 2 · 1 0

you have spy ware so u have TO CLEAN OUT YOU HARD DRIVE TO TAKE OFF ALL SPY WARE

2006-11-09 03:12:34 · answer #10 · answered by sammy2006_2006 1 · 0 0

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