who agrees w/me?? this has become cruel& impersonable society especially if you need help from customer care?

Question

Please listen carefuly as our menu options have changed..for a co. directory push..I'm sorry did u say service...for master crd say 1for.. visa say2..If u have any other questions dial1866 789 123.. the best one...office hrs are from 8 to 430 and it's 4pm still no help. Who are these people that put these things in place? On a good day I could choke them! I once called a ball stadium not only for tickets but wanted to know where I could seat a wheelchair talking to a real person was not an option nor was it available. By the time you press 1,2 or 3 and 2 again a real person could have had all your info. or even been done with you. These company's are so cheap they won't hire someone to answer phones when so many of us need jobs

Answer 1

And it only gets worse .... SOOOO FRUSTRATING !!!!!!

Answer 2

What's frustrating is trying to make sense out of what you have written.