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If a product is expensive or complex and hard to understand the consumer may experience _____.

2006-11-08 12:52:55 · 5 answers · asked by caron_beander 1 in Business & Finance Other - Business & Finance

5 answers

confusion?

2006-11-08 12:56:14 · answer #1 · answered by feanor 7 · 0 0

a long wait in line to return it.

absurdly long wait times on the customer service hot line.

a desire to strangle the nearest representative of the manufacturer.

one-ness with the Wally character from Dilbert.

2006-11-08 20:58:38 · answer #2 · answered by one_observation 3 · 0 0

severe anxiety and frustration! and a
strong desire to get your money back.

2006-11-08 21:04:01 · answer #3 · answered by Jaymagiclady 3 · 0 0

frustration or
disgust

2006-11-08 21:01:02 · answer #4 · answered by miatalise12560 6 · 0 0

agita

2006-11-08 20:56:42 · answer #5 · answered by Anonymous · 0 0

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