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Expert Human Resources/Benefits/Call Center/Customer Inquiry Specialist

SUMMARY OF QUALIFICATIONS: Fifteen years experience as HR Benefits Representative for large Midwest bank with international locations. Five years as Inbound Call Center Case Manager serving customer base of 73,000 people. I specialize in the areas of enrollment/eligibility and claims customer service for Medical (HMO, PPO, POS, Indemnity) Dental (DMO and Comprehensive), Vision and Life insurance.


EXPERIENCE:

J.P. MORGAN CHASE (Formerly BANKONE) - Chicago, IL 10-1980/05-2003

HR Associate - Call Center Case Manager 07-1998/05-2003
Rated Most Talented Customer Service Representative by unit manager for consistently scoring 97 percent or higher on Customer Service Audits for Basic and Escalated calls. Responsible for Processing of daily online, real-time corrections for Payroll, Benefits, Personnel, and Attendance system for a customer base of 73,000 people. SKILLS: Windows XP, MS Word, Excel, Access,

2006-11-08 12:51:59 · 10 answers · asked by hrpro_2004@sbcglobal.net 1 in Business & Finance Careers & Employment

10 answers

Arizona

http://phoenix.about.com/od/empllarge/a/callcenter2005.htm

2006-11-08 12:55:09 · answer #1 · answered by Anonymous · 0 0

2

2016-07-22 12:20:06 · answer #2 · answered by ? 3 · 0 0

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2016-10-15 13:27:49 · answer #3 · answered by Anonymous · 0 0

Try Alabama, Louisiana, Tennessee.

2006-11-08 13:47:26 · answer #4 · answered by Anonymous · 0 1

Bophar, India

2006-11-08 12:53:30 · answer #5 · answered by Anonymous · 2 0

Online Surveys For Cash - http://OnlineSurveys.uzaev.com/?yeJC

2016-07-09 07:46:54 · answer #6 · answered by ? 3 · 0 0

JTRaceFan may have the answer. I was going to ask if it was a world wide question.
Good luck.

2006-11-08 13:02:16 · answer #7 · answered by madjer21755 5 · 0 0

If you have all those qualifications you don't need this site to find a job

2006-11-08 12:54:31 · answer #8 · answered by ? 7 · 0 0

Look for the state with the highest suicide rate.

2006-11-08 12:54:04 · answer #9 · answered by Thumper 5 · 1 1

Former call center guy here.

Perhaps you'd be happer (and not be in violation of the rules, like you are here) if you post to Monster.com etc?

Sorry, had to flag it.

2006-11-08 12:54:58 · answer #10 · answered by geek49203 6 · 0 3

fedest.com, questions and answers