Do I need a replacement package for Sims 2?

Question

I bought sims 2 from Amazon and the guys helped me out sent me disc two replacement, it finally installed the whole game but the game still crashes. I tried restarting my computer and relaunching the game. It freezes after the "Challenge Everything logo' and says application crashed.

Do I need a whole package replacement?

I have plenty of room on my computer and a game card.

Answer 1

Your sound and video drivers may need updating.

Also, have you installed the Patch?