i am getting NTL installed on saturday and i was just wondering if it is anygood?
2006-11-08 00:54:59 · 16 answers · asked by princessnicola23 3 in Computers & Internet ➔ Internet
and considering i am on the yahoo uk and ireland web site i cant exactly help if my question gets over to the us can i!
2006-11-08 02:54:22 · update #1
I had nothing but trouble with NTL, the tv service kept dropping out, my cable internet kept dis-connecting, after ringing them about 15 times i was told that the network bandwidth wasn't high enough in my area, and it would be 2 years until it was scheduled to be upgraded.
Needless to say i now use BT and Sky.
2006-11-08 00:58:34 · answer #1 · answered by thecoldvoiceofreason 6 · 0⤊ 0⤋
Don't do it! Signing up is easy enough and if you are lucky you might even get a full service. I had telephone only from them and am still paying for it despite the fact I cancelled my account three months ago.
While I had service it was not great especially at weekends they seem to do service work, once I was without service for over three days - when I phoned to complain they said they would refund the line rental for that month but never did.
Now when I phoned to cancel: First time they didn't cancel the account, then after half an hour on hold they told me they had cancelled and would refund the cash. Still no credit to my account. I phoned up again, to be told my account is in credit by some spurious amount that doesn't correspond to what I am owed. Now I will have to phone up again during the day to speak to the inefficient Moves and Transfers dept.
Moral of the story? You'll never leave NTL - for all the wrong reasons.
2006-11-09 06:03:00 · answer #2 · answered by Carol 1 · 0⤊ 0⤋
I've used ntl phone and cable tv for the last five years with no trouble at all. Their customer service lines were rather slow but the call centres seem to have improved a lot in the lst year or so. I recently moved to ntl dial-up internet and found that it seems a bit slower than ukonline's dial-up.
2006-11-08 01:08:35 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Oh God No! I had NTL years ago, they were the most incompetent people i've ever dealt with. Not only do you get a monthly bill (which i hated) The t.v digital full package is ****. I ended up paying a bill one month, then getting billed again for it the next month. Took me 3 hours on the phone shouting to get it sorted. In the end, I moved to sky and bt. Far better x
2006-11-08 01:05:20 · answer #4 · answered by I-Love-My-Boys 3 · 0⤊ 0⤋
Many years ago I had NTL Broadband and TV, after getting so frustrated with the service I re-dubbed them NTHell and moved to a different supplier. But lately their service seems to have improved greatly, friends have had no problems at all and been supplied with a very good service.
2006-11-08 00:57:09 · answer #5 · answered by brianthesnailuk2002 6 · 0⤊ 0⤋
NTL are S.H.I.T
Customer services are non existant
Tv always crashes
interent always disconnects
I have ntl at the moment but its getting cut off on the 25th, im moving to sky
good ridance NTL
and good luck to you, you will need it
2006-11-08 01:05:08 · answer #6 · answered by ♥Pink Princess♥ 3 · 0⤊ 0⤋
I used to be a customer and I used to work for them and they are dreadful.
They don't care about their customers and the service is general - if you can sign up with someone else I would
Oh and dear Cookie Cutter - you'll see the words UK&Irleand in big red letters at the top of the page. P'raps best to check first before you start having a go
2006-11-08 01:03:52 · answer #7 · answered by Anonymous · 0⤊ 0⤋
i do no longer stay interior the united kingdom, yet i grew to become into born there. I usually bypass to the rustic. you are able to no longer generalize such issues. There are the coolest and the undesirable in each and every race and u . s . a .. to illustrate, while i grew to become into youthful, i consistently heard that the French are a caught-up people. yet i went to France approximately 10 years in the past and that i chanced on that the final public of the individuals have been hospitable and effectual. i've got experienced each and every style in each and all of the countries that I even have visited. So i won't make a sweeping assertion for anybody of them, and this is composed of the united kingdom.
2016-10-03 10:08:22 · answer #8 · answered by ? 4 · 0⤊ 0⤋
yes when you want to add on an extra package - they will answer your call instantly.
no if you have a problem. rung up last week, spoke to a young asian lad gave him all my details, account no etc etc and he said i didnt exist as a customer. ok then... Sky isnt much better. they all provide a shite service when you encounter a problem. good luck . x
2006-11-08 00:56:58 · answer #9 · answered by queenie 1 · 0⤊ 0⤋
They are absolute rubish they turned my daughter off for
no reason at all get onto BT cheap and chearfull and never fails
2006-11-08 01:01:01 · answer #10 · answered by beegeecee 2 · 0⤊ 0⤋