How do You get rid of a Trojan on your computer?

Question

I use mccaffee virus scan and it detected a trojan but i am unable to quarnentine delete or clean the file. Any help or adivce would be appreciated.

Answer 1

Hi there,

The best and easiest way to remove all trojans is by installing the Free Trial of Prevx1. This will scan your PC and remove any infections free of charge.
http://www.prevx.com
 

Answer 2

1. take note of the trojan name. Visit mcafee's site and type the name in the search box. On the description page, there is usually a removal instruction for the trojan
2. or, switch to kaspersky. Trojans could not be deleted instanly because it is still in memory. Base on feedback, this anti virus is able to terminate the trojan first, then delete it successfully afterwards. Bad point, kaspersky sometimes detects legitimate files :(

Answer 3

did it identify the trojan name? you an sometimes get dedicated removal tools, try searching google or the nortan site for the name of the trojan. strange that it cannot be quarantined .. make sure you close ALL running programs like outlook and IE to prevent locks on temporary files. failing that, restart your PC in safe mode and run your scan. ensure you have the latest defs.

Answer 4

There's a good list of free virus removal tools here, also has some good info on how to avoid stuff like this.http://www.basicspywaretips.com/getridofspyware.html

Answer 5

get a new virus scan, or update the one you do have

I use avg and it gets rid of trojan

Answer 6

To get rid of Trojans best anti virus softzzzzz r bit defender or NOD32.....................

Answer 7

restart in safe mode and do a scan again

Answer 8

you need to hunt it down and delete it manualy this site tells howhttp://bartman1.blogspot.com/