Would retail experience count as customer service experience?

Question

I'm trying to leave retail and work in the banking industry; However, a lot of bank jobs require that you have 1-2 years customer service experience. Would working in retail count? I interact with customers a lot.

Answer 1

yes, retail experience counts towards customer service experience. I have 12 years experience in retail and got a job in a bank and offered my retail experience as customer service which was accepted and I was offered a job which I still hold for about two years now.

Answer 2

i was a retail manager for a few years and i think customer service is the number one task of an associate so you do qualify as an applicant w/ customer service experience - good luck!

Answer 3

With your experience in retail and banking you should be able to get the job. Good luck.

Answer 4

Yes, definitely. Working in retail you get the thick and thin of it all with customers. Seriously, it teaches you so many skills about dealing with different types of people, and their reactions to certain situations.

Answer 5

im in the same boat as you..im trying to get into the banking field and ive worked retail for 3 years..i was wondering the same thing..im so sick of retail and wanted to do something else..have u filled out applications and sent out resumes??

Answer 6

Absolutely. Just be honest on your application and in the interview. Describe your experience accurately. Don't make it sound like more than it was. But, yes, as an employer I'd hire someone with that sort of experience.

Answer 7

Any time you have to deal with someone's attitude with a smile on your face...it's customer service!

Answer 8

Yes, you can spin anything. It's not lying. It's called embellishing. Master it and you will go far.

Answer 9

yea

Answer 10

absolutely, yes.