what should be done if an online store isnt replying your emails about returning their product for a refund?

Question

i ordered something from thenaturalbarn.com and the product is under one-year-money-back-guarantee. initially we were exchanging emails, but when i told them lately that the product is not doing good and i asked if its ok to have a refund,then thats the time that they dont reply anymore,what should i do

Answer 1

contact the better business bureau
www.bbb.org

Answer 2

Not much. You can call them if you have a phone number, write a letter and report them to the Better Business Bureau at:
bbb.org.

If you charged it to your credit card, call your credit company maybe they can do something.

Answer 3

I had this ensue to me as quickly as, yet right here in California. What I did is I called my economic organisation and asked them that i replaced into charged for something i replaced into had already returned and the business enterprise did no longer refund my money. They suggested, wait an afternoon or 2 in case you do no longer obtain something or no one contacts you, supply us a call and we are able to get your money returned. so as that's what I instructed the business enterprise that in the event that they did no longer supply me my money returned, that my economic organisation replaced into going to get the money returned from them notwithstanding if or no longer they had to. interior the subsequent 24 hrs they suggested they have been going to deposit my money returned and that they did. i replaced into happy, yet on account which you're in ny, idk... optimistically you get your money returned however =)