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My laptop's been taken over by i don't know what.I went to downloads for prog and got porn or some other site.managed to
run Avast anti virus, nothing.i have Norton Security -fat lot of good.
Going is very slow.Anyone any ideas please.I'm not that computer aware.
Thanks in advance

2006-11-03 00:08:55 · 16 answers · asked by Butt 6 in Computers & Internet Security

16 answers

yes, you have a big problem

take it upstairs, run a bath, and put the laptop in the bath, all will be ok

2006-11-03 00:10:27 · answer #1 · answered by The brainteaser 5 · 0 3

First things first, with it running so slow, you'll never be able to check or download anything. So let's do this first.

IF you have Windows 2000 :

If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
When you see the black-and-white Starting Windows bar at the bottom of the screen, start tapping the F8 key. The Windows 2000 Advanced Options Menu appears.
Ensure that the Safe mode option is selected. In most cases, it is the first item in the list and is selected by default.
Press Enter. The computer then begins to start in Safe mode.
When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.


If you have Windows XP

If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.

If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.

NOTE: you'll want Safe mode with Networking in order to be able to download the Spyware files. I usually use both Adaware and Spybot Search and Destroy as I haven't found a single program that gets them all.

Before downloading, go to Explorer and select Tools and then Internet options. Look at the home page and make sure this set to either a web site you know or use blank.

Download the programs, and install. You should be able to use them without needing to do a reboot. However, if you do please do so and come back to SAFE Mode.

After running the programs and running your virus as well, reboot and try coming back up in normal mode. Hopefully, everything will be back to normal.

2006-11-03 09:03:18 · answer #2 · answered by wdy_67 3 · 0 0

Install the following and scan your drive in Safe Mode with these:
Set your WIndows Explorer settings first to SHOW ALL INVISIBLE SYSTEM FILES.
Reboot to Safe Mode.
Use ATF Cleaner.

1. CWShredder
2. About:Buster
3. SpywareBlaster
4. Windows Defender
5. Spybot Search & Destroy
6. Ad-Aware SE
7. Google Toolbar
8. McAfee SiteAdvisor
9. SUPERAntiSpyware
10. Emco Anti-Spyware
11. Rootkit Revealer
12. AVG Anti-Spyware
13. AVG Antivirus
14. Comodo Firewall (free version)
15. OperaTor browser

All the above are free.

To get your PC questions answered & to get free tech help:

MCH Forums
http://mycomputerheadaches.tz4.com

MCH Yahoogroup
http://mch.tz4.com

2006-11-04 00:40:03 · answer #3 · answered by Reston 4 · 0 0

A friend of mine had a similar problem and I fitted another hard drive and reloaded the restore software CD which was supplied with the computer, leaving the problem of saving his personal files using the affected hard drive in an external hard drive caddy.
A good way of avoiding exposing your computer to virus attack is to use where possible Knoppix, a version of Linux which runs from CD and does not use the hard drive, so you can still access the web if viruses make Windows unusable and hackers can not write to the Windows files.

2006-11-04 06:51:07 · answer #4 · answered by David P 4 · 0 0

well thats what happens when you go looking for porn on the internet. you should try downloading avg. i run by that always ive never had a virus and i dont have mcafee or norton they bioth suck. avg is by far the best and its free from www.grisoft.com also try doing a spyware scan

2006-11-03 08:18:27 · answer #5 · answered by nommie 4 · 0 0

the answer to this question lies in the first line were you say "taken over"
this says spyware all over,and there are plenty of good free programs avalible to get rid of it,
spybot avalible from http://www.safer-networking.org/en/index.html,is the best of them all,as this cleans spyware as well as protecting your p.c in the future by using the imunize feature which blocks bad sites in internet explorer
adaware(http://www.safer-networking.org/en/index.html)and ewido(http://www.ewido.net/en/)are two brilliant spyware programs but they differ from spybot as they dont have a protection feature (in the free versions),just a scanner,but the scanners are great for getting rid of spyware.just leave spybot to protect your p.c
one of the best other anti-spyware programs is from microsoft ,windows defender(http://www.microsoft.com/athome/security/spyware/software/default.mspx),this program works in the background to protect your p.c and will do a scan daily (in the background),and in tests this has found to be very good,it is also going to be a part of the upcoming operating system "vista",
run all these programs to clean your system,and then twice weekly thereafter and your laptop should stay pretty well spyware free
good luck

2006-11-04 13:22:25 · answer #6 · answered by brianthesnail123 7 · 0 0

You have a hacker in your system, who has bypassed your security. Upgrade your security software and get one with an incoming/outgoing firewall. Also, one that traces hackers to their source. I use more than one security device on my computer and my passwords I make difficult for hackers to trace. Also, I would change your passwords regularly, or make them more difficult.

2006-11-04 04:00:51 · answer #7 · answered by watcher072000 2 · 0 0

There's a good list of free spyware removal tools here, also has some good info on how to avoid stuff like this.http://www.basicspywaretips.com/getridofspyware.html

2006-11-03 09:46:48 · answer #8 · answered by Mark 4 · 0 0

Go here and download this and do a scan.You have a virus,that takes over your scanners.This should solve it

2006-11-03 09:27:22 · answer #9 · answered by tr2thhrt 5 · 0 0

Download and run the free edition of Ad-Aware, that should sort you out

2006-11-03 08:17:40 · answer #10 · answered by Klamidia 2 · 0 0

perhaps a hacker hit CTRL alt delete and goto processes and look for anything not normal that has your admin name not the system stuff

and goto start run type CMD them type Netstat in the black box and what ever isconnected to you will be there

and if theres anything not normal you most likely havea hacker if you do disconnect and work it out if there is no internet he cant do anything

2006-11-03 08:12:21 · answer #11 · answered by Will 5 · 0 1

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