I interviewed for a secretarial/receptionist/office manager position for an animal hospital/vet office. I think I pretty much have the job. I was curious to know if there is anything that any of you know that would help me when I get the job. Is there anything that makes your job more efficient if you work in the office or have your own practice? What can I do to do the best job?
2006-11-02 05:54:56 · 9 answers · asked by ♥ Tori ♥ 5 in Pets ➔ Other - Pets
i have worked for both, a vet hospital and a vet office, and what i would suggest is to study up on your flea medications and other medications for pets....different things like that....it is always helpful to know some of the basics before you get into and have to learn as you go.....
Good luck....it is one of the most rewarding jobs i ever had...the only reasons i left my two positions is because i moved away from the first one and worked for a VERY rude person at the second...great dr but not a good person!!!!
2006-11-02 06:02:56 · answer #1 · answered by polarbaby 5 · 1⤊ 0⤋
At my vets office, the receptionist/office manager is very caring, she makes sure you understand everything before we leave. The vet is great, but I am a first impressions person and if the first person I met was rude or unorganized I would have not gone back. At my tanning salon, I have moved since I joined and it is a long drive, many times I have wanted to cancel my member ship, so I go in ready to do it......but they are so nice in there I just can't...
2006-11-02 06:01:34 · answer #2 · answered by bam.... 3 · 0⤊ 0⤋
Always be kind, courteous and as helpful as you can with the people who are distressed because their pet is ill.
It can be a very hectic job so you need to keep your cool and deal with one problem at a time.
2006-11-02 05:58:10 · answer #3 · answered by old cat lady 7 · 0⤊ 0⤋
Always be confident and calm. If someone starts panicking in your ear as loud as an earthquake... calmly tell them to quiet down and talk slower... do easy stuff like that. Never lose your cool.
2006-11-02 06:03:54 · answer #4 · answered by lucas l 1 · 0⤊ 0⤋
A veterinary receptionist could understand fundamentals approximately veterinary care. you're able to understand some effortless care of animals and be stable for guidance. once you talk to somebody on the telephone, that's maximum suitable between different issues whilst giving suggestion to assert which you're actually not entitled to prescribe something to their puppy and your understanding isn't guranteed. as an occasion, Mrs. Brown brings in fluffy with the aid of fact her legs harm. you have self belief that she in basic terms bruised it at an analogous time as playing outdoors. in spite of the incontrovertible fact that, you could't in basic terms tell her this. You tell her that "i'm no longer a veterinarian, yet in my view fluffy in basic terms bruised her leg, yet you would be able to desire to learn with the veterinarian." additionally, they'd desire to be properly prepared and be waiting to maintain cats different than for canine, birds from cats, and fish from predators. come across which you would be able to shop them seperate and don't panic in circumstances whilst an emergency is supplied in. Say which you have previous adventure as a veterinary receptionist, and communicate approximately what you probably did whilst an emergency is supplied in and guidance on the thank you to conform with their ordinary in the event that they have a distinctive one. Say which you're friendly and savour their grant, understand that their desires would selection from yours yet you will rather attempt to fulfill their desires to the main suitable of your skills, and additionally you savour the paintings that this scientific institution is doing. Say you're able to do those issues (provided which you would be able to) and additionally you're able to be greater desirable off.
2016-10-03 05:18:17 · answer #5 · answered by ? 4 · 0⤊ 0⤋
Just remember to never take comments personally. When someone comes in and says, "I want to see the *****--they DON'T mean you. They probably mean they miss their female dog they dropped off earlier."
2006-11-02 06:10:44 · answer #6 · answered by Mr. Curious 6 · 0⤊ 1⤋
Smile, be nice to the customers and their human escorts.
2006-11-02 05:58:07 · answer #7 · answered by Jet 6 · 0⤊ 0⤋
Like animals, and know how to answer the phone...
2006-11-02 06:02:51 · answer #8 · answered by ERICKSMAMA 5 · 0⤊ 0⤋
I am a receptionist.....you must dress nice...and always smile....good luck!!
2006-11-02 05:58:15 · answer #9 · answered by Anonymous · 0⤊ 0⤋