Last December my boiler broke. Someone from Valliant came round to fix it. I gave the company my credit card number and presumed I had paid the £200 bill. I have just received a letter saying that due to an internal error on their part, the money was not taken out of my account. Do I still have to pay?
2006-11-02 05:53:30 · 19 answers · asked by inkly 2 in Business & Finance ➔ Other - Business & Finance
My understanding is a bill for work done, goods delivered etc must be issued within 3 years of delivery/work done. if not issued within three years then you may have an option to refuse due to the time lapsed from date of receiving the service. PS don't take my word for this, it is my understanding, check with the citizens advice, or similar body, to confirm. In your situation, providing you can check and confirm payment taken or not, then if payment not taken you are liable to pay this account
2006-11-02 06:05:22 · answer #1 · answered by BobC 4 · 0⤊ 0⤋
Did you expect to pay when the work was done? Did you not give the company a credit card for the work? I suppose that you could get out of paying on some technicality but is that what you want? If your boiler is repaired why do you have an issue over payment? I guess it is an ethical choice on your part but you do owe for the service in my opinion. It doesnt matter that the bill is over a year old. I would feel differently if the job were bungled and you didnt receive the repair you contracted for or the job was faulty. Then maybe you have an issue about nonpayment.
2006-11-02 06:05:33 · answer #2 · answered by juncogirl3 6 · 0⤊ 0⤋
yes because the bill still needs to be paid but do make sure it has not gone out of you account first
2006-11-02 05:55:20 · answer #3 · answered by honey 2 · 1⤊ 0⤋
You could always ask them to provide proof that the bill WASN'T paid when you originally gave your card details. Which i imagine is impossible for them to do.
2006-11-02 06:03:28 · answer #4 · answered by L D 5 · 0⤊ 0⤋
You will need to refute their claim. Find your old receipt for that billing period and show that you paid. If you cannot prove that you paid already then you have to pay.
2006-11-02 05:56:12 · answer #5 · answered by Tiger by the Tail 7 · 1⤊ 0⤋
no dont pay, say your husband/wife wanted it done they have now departed from the scene, you thought it was overpriced and during the last 12 months you have had it repaired twice , good luck
2006-11-02 06:23:12 · answer #6 · answered by karen 2 · 0⤊ 0⤋
Did they do the work? Was it OK?
Of course you have to pay!
Interesting how many people want you to use this as an excuse not to pay. I think that's called theft.
2006-11-02 05:55:44 · answer #7 · answered by Anonymous · 2⤊ 0⤋
Yes ! if IT was you , and you had made a mistake wouldn't you wont to get payed? just try to keep better accounts in further
2006-11-02 06:05:02 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Sure.
You got the service, and unless there is a charge for it against your credit card, you still owe it,
2006-11-02 06:04:37 · answer #9 · answered by Walt 2 · 0⤊ 0⤋
Yes, however you may be able to barter a reduction as the mistake was not your fault
2006-11-02 06:41:24 · answer #10 · answered by Anonymous · 0⤊ 0⤋