I already had a service provider, but I signed up for AOL temporarily so I could talk my mom through "that scary internet thing." I figured I'd pay it for a month or two until she got the hang of hers, and then cancel. We've all heard the horror stories about quiting, so I'll just say that those folks are right.
But I just got a letter from a collection agency?! What? On behalf of AOL for deliquent payments. I haven't received any bill or call or anything on their part, just this. My only solace came in stumbling across folks with the same problem (http://www.consumeraffairs.com/internet/aol_cancel.html) so at least I know it's not a fluke occurrance.
I'm afraid this is going to ruin my credit rating, and I haven't done anything wrong. What can I do to fix this? Should I really just pay this phony charge and hope that's finally the end of it?
2006-11-02 01:40:35 · 5 answers · asked by Megan Hunter 2 in Business & Finance ➔ Other - Business & Finance
Sorry for the broken link above, never posted one before. It's http://www.consumeraffairs.com/internet/aol_cancel.html
2006-11-02 01:44:34 · update #1
Sorry again! I see lots of folks are having the same line of thought so I wasn't clear enough in my description. I've most definately called them, both back then and when I got this notice. I've called them twice so far this time around. The first time they said that they weren't able to share that information; the second time they transfered me to their manager, which was a dead line. I should note that both calls they tried to get me to join again.
2006-11-02 02:03:00 · update #2
Call AOL and demand they cancel your service immediately. Make a note of the date and time you called.
If you didn't cancel your service previously, you will owe for the past months of service.
AOL are notoriously evil, as you are finding out! When you try to cancel your service, they will try every tactic in the book to prevent you from cancelling. Be firm and just insist with them that they cancel your service.
So sorry you are going through this. AOL deserves to rot in hell!
2006-11-02 01:48:20 · answer #1 · answered by I ♥ AUG 6 · 0⤊ 0⤋
Because when you sign up to AOL it is for a min of 12 months contract as with all isp.. i was told when i signed for AOL that it is a minimum of 12 moths b4 you can change to another Internet service provider
it does say on AOL website also if you go to AOL.com terms and conditions
2006-11-02 01:44:23 · answer #2 · answered by Anonymous · 0⤊ 0⤋
THREATEN to sue or some other lawthing , keep calling them and bthering them dont let up. JUST ANNOY THE HELL OUTTA THEM AND THEY WILL FINALLY STOP. Just sound really pissed off they should leave you alone if your persistent enough
2006-11-02 01:44:52 · answer #3 · answered by Ray 2 · 0⤊ 0⤋
have you actually tried calling them yet?
2006-11-02 01:42:57 · answer #4 · answered by ? 2 · 0⤊ 0⤋
ummmmm call them
2006-11-02 01:44:59 · answer #5 · answered by joe d 4 · 0⤊ 0⤋