i had work done on my vehicle and i had a problem with their work after i picked it up, am i required to go back to them to correct it or should i go somewhere else
2006-11-01 05:11:37 · 6 answers · asked by Jack M 1 in Cars & Transportation ➔ Maintenance & Repairs
Well- are you trying to get it fixed under warranty (as in the worksmanship was bad, so you want them to redo the work for free) or at a discount since you just had them fix it? If so, then yes, you would need to go back to the same place. If you are just going to pay to have it done again, then it does not matter where you go.
2006-11-01 05:19:37 · answer #1 · answered by bmwdriver11 7 · 0⤊ 0⤋
Depends upon whether or not you want to pay for it again.
Give them the OPPORTUNITY to make it right by you. They may not know that they have failed to do that. If there is another cause that what they serviced, allow them the chance to explain it.
If you still think (NOT feel) that you are not getting a decent shake, the next call should be the regulatory agency for your state.
If this turns out to be the case, DOCUMENT all of your complaint, and they can initiate a complaint investigation. This is your TAX dollars at work.
Then take your car to another repair facility, explain ALL of the circumstances and original complaint to them, and keep all paperwork regarding the subsequent repair(s).
The state may require a refund from the original shop, and POSSIBLE subsequent expenses (car rental, additional repairs).
good Luck
2006-11-01 06:54:30 · answer #2 · answered by Ironhand 6 · 0⤊ 0⤋
oftentimes,they could desire to have examined or a minimum of regarded for a crack interior the cylinder head. some people locate it very complicated to be sure cracks in aluminum, it incredibly is why there are particular dyes which could be sprayed on them to make stronger the visibility. each and every from time to time the cracks are interior the valve seat section and coated up by capacity of the valves till the cylinder head is disassembled. it may additionally be that the cylinder head is warped inflicting the problem. Have them carry out an intensive diagnostic utilising a bore scope previously tear down this time. if the cylinder head has a crack they could desire to be in charge for the repeat exertions and factors which incorporate gaskets, seals, coolant, oil and clear out, etc...however the crack interior the top (or warp) could be your accountability to pay for because it replaced into there previously they serviced the vehicle and could have been extra funds. Their failure to hit upon the crack would not relieve you of the accountability for the crack. in spite of the indisputable fact that they could be very superb and pay for each little thing as a thank you to maintain you happy as a customer. or they could furnish the cylinder head restore or replace area at their value.
2016-10-21 02:26:33 · answer #3 · answered by Anonymous · 0⤊ 0⤋
You must take it back to them if you want it fixed for free. If you don't trust them and you are willing to pay again go somewhere else.
If you sue, you will likley lose if you don't give the first place a chance to correct their mistake, so be prepared to foot the whole bill again.
2006-11-01 05:35:36 · answer #4 · answered by John L 5 · 0⤊ 0⤋
I would without a doubt, go back and at least let them know what happened. No you aren't required to have them fix it. You can take it wherever you want. It's your car.
2006-11-01 05:29:38 · answer #5 · answered by mama3 5 · 0⤊ 0⤋
You should give them a chance to fix it, but don't let them screw around with it forever.
2006-11-01 09:04:08 · answer #6 · answered by Nomadd 7 · 0⤊ 0⤋