how do I get a spyware virus off of my computer???

Question

Please help me. This is doing my head in! I have McAfee security on my computer and somehow I have still managed to get myself a virus. I'm not too sure when I picked the thing up but now every time I switch the modem on, the computer at somepoint will access the internet on it's own, bring up a web page and then on the bottom taskbar bring up an icon telling me I have a virus. I've been trying to delete things myself to get rid of this thing but to no avail. Even if I run a virus check on the computer or the new applications that the computer then saves in the settings folder it doesn't recognise that there is a virus. I'm at a wits end and just want to get to the home of this mother and delete what ever it is that is mucking my computer up!!! Can anyone tell me how I can get this sorted??? Many thanks for your help in advance......... Sam.

Answer 1

Try some of these:

Spyware, Adware, Trojans, Malware, Dialers, Keyloggers, Popups:
http://www.download.com/Ad-Aware-SE-Personal-Edition/3003-8022_4-10399602.html?tag=tab_rev
http://www.ewido.net/en/download/
http://www.javacoolsoftware.com/spywareblaster.html
http://www.download.com/Bazooka-Adware-and-Spyware-Scanner/3000-8022-10247782.html
http://www.javacoolsoftware.com/sgdownload.html
http://www.safer-networking.org/
http://www.download.com/HijackThis/3000-8022_4-10379544.html
http://www.emsisoft.com/en/software/download/
Online Scanners:
http://www.webroot.com/consumer/products/spysweeper/freescan.html?
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://www.pandasoftware.com/products/activescan.htm
http://www.bitdefender.com/scan8/ie.html
http://www.windowsecurity.com/trojanscan/
http://www.kaspersky.com/virusscanner
http://www.spywareguide.com/onlinescan.php
http://housecall65.trendmicro.com/
Spyware, Adware, Trojans, Malware, Dialers, Keyloggers, Popups Lists:
http://www.softpedia.com/catList/104
http://www.download.com/Adware-Spyware-Removal/3150-8022_4-0.html?tag=dir
http://www.majorgeeks.com/downloads31.html
http://www.filehippo.com/software/antispyware/setarea
http://www.soft32.com/s/Windows/Security/AntiSpyware/3-9-0-0.html
Antivirus:
http://www.grisoft.com/
http://www.avast.com/
http://www.free-av.com/
Antivirus Lists:
http://www.softpedia.com/catList/1
http://www.download.com/Antivirus/3150-2239_4-0.html?tag=dir
http://www.majorgeeks.com/downloads29.html
http://www.filehippo.com/software/antivirus/
http://www.soft32.com/s/Windows/Security/Antivirus/3-1-0-0.html
Firewall:
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?dc=12bms&ctry=US&lang=en&lid=staticcomp_za
Firewall Lists:
http://www.softpedia.com/catList/97
http://www.download.com/Firewalls/3150-10435_4-0.html?tag=dir
http://www.majorgeeks.com/downloads34.html
http://www.filehippo.com/software/firewalls/
http://www.soft32.com/s/Windows/Security/Firewalls/3-5-0-0.html
IP Blocker:
http://prdownloads.sourceforge.net/peerguardian/pg2-050918-nt.exe?download
Browser:
http://www.mozilla.com/firefox/
Email, News, RSS:
http://www.mozilla.com/thunderbird/
System Cleaner:
http://www.ccleaner.com/
System Cleaning List:
http://www.softpedia.com/catList/98
http://www.majorgeeks.com/downloads12.html
http://www.filehippo.com/software/cleaning/
System Info:
http://www.softpedia.com/catList/92
http://www.majorgeeks.com/downloads9.html
http://www.soft32.com/s/Windows/System_Utilities/System_Tools/3-50-0-0.html

Answer 2

Download Spyware Terminator

Answer 3

Hi Sam,

If you and I ever meet the guy who invented that spyware program in a dark alley...Like Mr T says.."I pity the fool!"" lol

But enough with the humor let me solve your problem. I had McAfee and it's a horrible program. Don't feel bad I had that program also. There are lots of things that can solve your problem but they cost money but I know a web site where you can go and it has 7 programs on there you can get to solve your problems FREE.

Go to:
http://www.freewebs.com/year2006/freesoftware.htm

Make sure you save that page to your favorites as if you click on any of the programs to download them free it takes you away from that page and you won't be able to find it again unless you come back here. Hope this helps you buddy...I am looking at that page right now and I see that you should get the 1st one on the list and for sure the 4th one on the list. When you go to that page get #1 and #4 downloaded and that should fix your computer free.

Good luck and Merry Christmas :-)

Answer 4

I can give a few links that offer free virus and spyware removers...!You may be having a virus or spyware installed on your PC. Norton, AVG , Avast are free antivirus software. Ad-aware, Ewido are free spyware removers. You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html

Answer 5

Go to www.filehippo.com. Download 'Spybot S & D' and 'AVG Free'. Install them both, then make sure you update them both and run them both, You will also find other free to use programs. Download a couple more if you think you need them, and runs those too. This should do the trick.

Answer 6

Trojan Removal Procedure.

Removing infections from your computer is never as easy as aquiring them. Malware infections are not meant to be removed, so, it takes TIME and PATIENCE to get rid of them. ONLY RESORT TO A REFORMAT AFTER ALL ELSE FAILS TO REMOVE THE INFECTION.

This procedure works for all Malware. Replace the Ewido and AdAware SE programs with any AntiVirus or AntiSpy program you choose.


Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/...

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modules…," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH ADAWARE SE. THEN DO IT WITH EWIDO.

NOTE: Let AdAware complete its scan. Sometimes AdAware will be unable to remove everything that it finds and will prompt to be allowed to try again after restarting. If that happens, when the scan finishes restart immediately and allow the scan to finish.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.


NEW RESTORE POINT:

The RESTORE POINTS may be infected with the Malware and cannot be used.

HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


ADDITION INFORMATION ABOUT TROJANS:

There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:


http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

Answer 7

update your Anti virus, or use some bootable CDs like Hiren's Boot CD ==>http://homepage.ntlworld.com/hiren.thanki/bootcd.html
and then boot your Computer and scan it from the CD,
or go on line and use some On line Virus scanners
http://housecall.trendmicro.com/
http://www.bitdefender.com/scan8/ie.html

Answer 8

get avast anti virus however it won,t work with any other anti virus programs. try ewido ad-adware SE or avg for free. or use a web scanner try trend micro house call or symatec's virus scanner. i can send you the installers for these ewido, ad adware se, avg, avast anti virus if you email me @ [e-mail]

Answer 9

There's a good list of free spyware software here, it also teaches
how to avoid spyware, Good luck
http://www.basicspywaretips.com/getridofspyware.html

Answer 10

If all the above fails then try Prevx1.

http://www.prevx.com/ - you might just find it removes the virus without any effort.