So, I bought a new paper shredder on eBay and it came to me as scratched, but was listed as new. He also leaves feedback for his customers everyday, but skipped over me and still hasn't left feedback when I brought it up. (I could care less about the feedback, but I use that as a tool to tell the seller's confidence of the sale) Well, the seller is basically saying it would be easier for both of us for me to buy a new one from Staples and return the defective one. (He gets his supply from Staples.com) He also mentioned it is under warranty and I could go through the mfr to get a replacement.
He also mentioned I could send it back back to him, but I would have to pay for the shipping to send him the scratched one.
So, if I don’t do the routine at the Staples store, who pays for shipping?
2006-11-01 02:56:07 · 5 answers · asked by 33ea 3 in Business & Finance ➔ Small Business
It depends. If he outlined the shipping policy in his Return Policy section of the auction, then you have to pay the shipping. If he didn't, you could file a claim and ask for 100% of the transaction back, but that could take 30 days or more. Depends on how much of a hurry you are in.
2006-11-01 02:59:00 · answer #1 · answered by tiger_lilly33186 3 · 0⤊ 0⤋
purchaser is responsible for shipping costs.
2006-11-01 11:11:32 · answer #2 · answered by nwnativeprincess 6 · 0⤊ 0⤋
Complain to E.Bay they should be able to sort it for you.
2006-11-01 10:57:58 · answer #3 · answered by Anonymous · 0⤊ 0⤋
you
2006-11-01 11:04:22 · answer #4 · answered by jo_jo_baby2004 4 · 0⤊ 0⤋
you do
2006-11-01 10:58:36 · answer #5 · answered by smilingontime 6 · 0⤊ 0⤋